Travelers this year need to stay on top of rapidly changing travel requirements, and make sure they know how to meet them to prevent problems like denied boarding or unexpected quarantine.  Our trusted travel partners once again have stepped in using their personal connections to give our clients an extra level of confidence while traveling.

French Polynesia unexpectedly announced they had to close their borders this week, but travelers currently in country are allowed to complete their travel plans.  Getting back to the US requires a negative COVID test, and day of flight testing is available at Faa’a airport.  But the hours are limited, presenting logistical challenges for travelers, especially those who have to fly or ferry back from outlying islands.

clear blue waters around the island of moorea with a lone swimmer

Would having to stay here be such a bad thing??

So I was thrilled to hear this news from our favorite supplier partner for French Polynesia:  They arranged for testing to stay open later for our clients, and are stationing a concierge at the airport. Someone who has our client’s itinerary will be watching for them, and guide them to the proper location. And they have made sure that testing does not close until all our clients are tested.

Map showing the many islands that comprise French Polynesia

There is much more to French Polynesia than just Tahiti.

I have always booked my Tahiti clients with this supplier because they’ve provided outstanding in-country support. I could trust my clients were in the best hands should they need assistance, and I even used them for my own trip.  This recent turn of events reinforces my confidence that they are capable of rapidly responding to quickly changing rules, and will go above and beyond to take care of my clients.

Painting on side of building on Raiatea. It's a woman laying on her back who appears to be floating, she's wearing a blue & shite thin striped dress.

The street art on Raiatea was a pleasant surprise.

Planning a trip is much more than just checking for the best rates and amenities and making reservations. We research HOW to book the trip, so that clients have the most flexible terms, the most appropriate travel insurance, and the most reliable support in their destination. And once booked, we continuously communicate with our supplier partners to make sure we have the latest and most accurate information.

Sunset seen from Windstar cruise ship over island in the distance

Goodbye, but I’ll be back!

Whether you’re ready to plan your next trip, or just want to talk about your travel dreams, I’m here for you.

Virtuoso Travel Week wrapped up recently, a huge event normally held in Las Vegas, which went virtual for the first time. While I missed seeing my colleagues and travel partners in person, the outcome was the same:  strong connections with the people who have the most influence over my clients’ travel experience, who will hand select their hotel room and VIP them, and who I will call on for support with a special request or a problem.

Suzette Mack with team from Africa

A supplier’s network of contacts and personal relationships with hotels in the destination are my most important consideration when selecting who to partner with for my clients’ trips.

Of course it’s a sales event as well, and I love getting the inside scoop on what’s new and what’s going on behind the scenes that you won’t find on the internet.

Some highlights this year:

  • An adventure tour operator has structured their pricing so 6-7 travelers can take over many of their tour dates as a private trip with no increase in cost. How great for family groups or couples traveling together!
  • A sneak peak at two new resorts: one opening soon in Sonoma wine country, and something completely unique on the Pacific Coast of Mexico.
New hotels in Sonoma Wine Country and the Pacific Coast of Mexico

Exciting new hotels opening in late 2020 – reservations being accepted now!

  • Suppliers are working on vetting more private luxury beach houses, villas, and apartments so we can book them with confidence for our clients.
  • Some resorts have interconnecting 2-4 bedroom options, but they are not advertised on their website because they have to manually block them. We must contact our sales reps to book these.
  • A luxury cycling company has the motto is BIKE – EAT – DRINK – SLEEP.  You can choose your priorities!
Cycling tour in Zion National Park

A Southwest national parks trip includes a visit to lesser known Snow Canyon State Park.

  • Hotels are coming up with creative ways to make the vacation experience special while still social distancing:  private movie nights offered on bungalow patios, mobile bar carts instead of public bars.
  • A Sedona resort is debuting a new adventure center for hikers and mountain bikers. Talk with an expert to pick the right trail, and rent top of the line gear.
  • Several guest ranches are open through winter with fun programs for families.
Guest ranch lodge with christmas tree

Ranches offer a “home away from home” winter experience, with accommodations from lodge rooms to cozy private cabins to multi-bedroom fully-equipped homes.

  • One of the most exciting and innovative developments: A few resorts have announced homeschool packages, where they will provide remote learning space and staff so kids can keep up with coursework while the parents work.

Holiday space is starting to book up, and I can confirm that as I have had two clients this week find out the resort they wanted is not available. But many properties which normally sell out by now do have space.  Cancellation policies are more flexible than usual (some even up 24-48 hours prior to arrival), so planning now is risk-free for at least several months.

St Regis Bora Bora overwater bungalow

Virtuoso exclusives in Bora Bora include 4th night free, daily breakfast (some  with dinner, too), $100 hotel credit, and roundtrip airport shuttle.

Also check out Virtuoso’s recap of the 9 Best Things Learned at Virtuoso Travel Week.

I didn’t attend any cocktail parties, but I did get martini tips from a bartender in London. And I bonded over a love of boxers with the owner of a beautiful Tuscany resort who’s also a Michelin chef. (I don’t speak Italian, but I think  our dogs may be betrothed now??)

Screenshots of meeting with Tuscany resort owner and luxury hotel in London

Il Falconiere, a Relais & Chateaux property in Cortona, and Egerton House, one of only 15 Forbes 5 star hotels in London.

Whether or not to plan travel now is a personal choice, but if you hope to get away in 2021 (or even 2022 for big trips like Africa), we should talk.  Drop me a note or give me a call at 408-223-6155, I’m always happy to talk travel!

It’s been a while since I wrote a blog post, January 29 to be exact.  I just reviewed it, and though the world has changed dramatically since then, it’s still relevant, as is the one before it (How to Travel Well in 2020). While travel is mostly paused right now, I’m going to pull back the curtain on the life of a travel advisor in a series of “behind the scenes” posts.

When people ask how I am doing, they are often surprised at how busy I continue to be, months after the crisis first erupted.

Me in March 2020

I can only speak for myself, but I suspect my life has been similar to most travel advisors.  Here’s how I spend my time:

Managing cancelled trips – Unraveling all arrangements, re-booking for 2021 where possible. Requesting and tracking refunds and credits.  Assisting with travel insurance claims, or  transferring/pausing unused policies.

Managing upcoming trips – Staying on top of new payment and cancellation policies, preparing to pivot to a new plan as conditions change.  Monitoring COVID-19 updates and restrictions for destinations.

♦ Expert Tip ♦
Passport applications and renewals have been on hold
since mid-March, and it’s expected to take months to catch up.
See the State Dept website for updates.

Educating myself
–  Attending webinars on the domestic trips that are in high demand as the country opens up, such as national parks, RV vacations, ranches and lodges, and private home and villa rentals. Keeping up with industry news to stay on top of new developments.
bison at vermejo park rank

Vermejo Park Ranch, a Ted Turner Reserve

Communicating with colleagues – Sharing resources for finding the most accurate information about suppliers, destinations, and health and travel advisories.  Sharing personal anecdotes about airline and hotel experiences so we can best advise our clients. And sharing news on our personal lives, to feel more connected during this difficult time.

Meeting with hotels – Learning when are they opening, what services are they offering, what health and sanitation procedures they are implementing.

presentation on hotel post-COVID 19 plans

An udpate from one of our California hotel partners. I hope to visit there soon!

Meeting with travel suppliers – Getting their expert insider information on destinations, updates on booking and cancellation terms, and their frank opinion on what to expect in the coming months.

Diving deep into travel insurance– Understanding COVID-19 coverage, staying up to date on procedures for claims and new policies, getting training on various insurance companies and their products.  Despite some bad press about coverage being limited in a pandemic, there are still many ways travel insurance can protect a traveler’s investment. More on that in a future post.

♦ Expert Tip ♦
It’s very important to get a policy as soon as you make ANY payment on a trip,
in order to be eligible for all the coverage available.
You can update it later if things change.

 

I created an Instagram poll last month to see how people were feeling about travel.  Here are the questions and the results.

travel survey during coronavirus

If you’d like to contribute, send your answers to suzette@suzettemacktravel.com.

Stay safe, stay healthy, and keep dreaming!

Our family unanimously agreed that this was one of our best vacations ever.  We love to snorkel, and being in the water in general, and my husband and kids got certified to dive just for the trip.  We liked that it was very active during the day, but relaxed at night.   Service was exceptional, and the staff came to know all of us within the first day (the bartender could tell me the last time one of my kids came by for a beverage).   The food was excellent and abundant, and I was impressed with the design of the cabin.  It was small, but comfortable, and we had more storage space than we could use.  (I recently posted about how to pack for it.)  So it’s a great trip for just about anybody.

Windstar Wind Spirit anchored in Moorea

Beautiful Wind Spirit anchored in Moorea.

But here is why I especially recommend a Windstar Tahiti cruise for travelers who like to be active on vacation:

Relaxed luxury – It’s upscale in terms of service, amenities, food, and decor, yet casual.   You feel pampered without the pressure of having to dress up, even in the dining room. It’s perfect for honeymoons and celebrations, where you want the setting to feel special but not pretentious.

Cocktail at sunset on deck of Wind Spirit

Cocktails at sunset on deck never gets boring. And is great for meeting people!

 

Dining on the deck of the Windstar wind spirit

“Specialty dining” is when they turn the deck into a restaurant. Shorts are acceptable!

Adventurous excursions – And the variety!  Hiking, diving, snorkeling, cycling, jet-skiing, to name a few.  Though it’s ideal for travelers who want to be in the water every day like us, there are plenty of land and cultural activities as well.  It’s great for families with older children who like to be on the go, even those who say they “don’t cruise.”  (It’s nothing like a big ship cruise.) Divers have opportunities almost every day to do easy to advanced diving, and they also offered beginner excursions which required no certification.

diving in french polynesia

First offical dive after certification!

Insider tip:    I recommend that more advanced adventurers hire a private guide. They can tailor activities to your experience level, and you can do more in the same period of time. We are experienced snorkelers, so we went out in a speedboat instead of catamaran, and visited 5 locations in a 2 hour period. We also had a private jet ski tour which was really fun, and I felt more comfortable zipping around in a smaller group.

jet skiing in bora bora

The best way to travel around Bora Bora, literally all the way around it.

snorkeling pictures of manta ray, eagle rays and lemon shark

On our private “snorkel safari” we saw eagle rays, manta rays, and lemon sharks in just a few hours. And snorkeled through a gorgeous coral garden (cover photo).

Lots of beach time – Being on a cruise often means giving up beach time.  No worries with Windstar, there were three opportunities for the entire ship to hang out on a private island, equipped with all amenities.  Passengers could spend an entire day swimming, snorkeling, and using the kayaks and paddleboards.  And they set up a full bar!

beach in french polynesia

Happy to be stranded on this private beach all day.

bartenders on beach

Especially with these guys taking care of us!

There were also excursions to private motus, we enjoyed one in Huahine which was led by a lifelong resident.  It was interesting to hear about her life on the island, and she made it fun, too.

Learning to make poisson cru.

Learning to make poisson cru .

Flexibility – Most of the islands are easy to explore on your own. I do caution travelers to attend the shore talks the night before to get tips and safety advice.  Or you can just hang out on the ship and enjoy the water sports platform for swimming, sailing, SUP and kayaking. Even tendering was easy, as it was fast and there were never lines.

street art in french polynesia

Amazing street art in Raiatea

sports platform on wind spirit

Hanging out off the back of the boat with all the “toys.” They even have sailboats.

Camaraderie – The small size (<150 passengers) means you get to know people who also enjoy the same type of adventures.  We found ourselves on the same excursions with a couple other families who had kids the same age, so we naturally hit it off.

french polynesia snorkel tour with clear blue waters

The die hard snorkel group heads out on their first excursion.

pareo tying lesson on snorkel tour

Pareo tying lesson on the catamaran

Cultural activities– Locals came onboard or met the ship at the dock to share their culture and demonstrate crafts.  And on every Windstar sailing there is a special Destination Discovery Event. Ours was a celebration feast on a private motu in Bora Bora, with fantastic food and authentic Tahitian entertainment.

table set for dinner in bora bora

Ready to party!

bora bora feast

Tahitian dancers at our private Bora Bora feast

tahitian fire dancers

Have to admit, I was nervous sitting in the front row when some of these flaming sticks were being tossed around.

Year-round destination – There is a rainy season from December to March, but like most tropical areas, it can often mean just occasional, isolated showers. We had a few short showers but they did not interrupt any of the activities.  So you can pick the best time of year for your schedule, or plan around airfare deals.

sunset in french polynesia after rain

You don’t get sunsets like this without some rain.

vanilla plantation on ta'haa

Or lush vanilla plantations.

 

Fun and relaxing, with spectacular scenery, lots of outdoor activities on land and water, unique cultural experiences, and lots of good food and drink at the end of the day.  What more could an adventure traveler want?

To find out if Tahiti is the right fit for your family, send an email to suzette@suzettemacktravel.com.

sunset on windstar wind spirit

There’s never a bad sunset when you’re on a Windstar Tahiti cruise.

The packing guidelines for our 7-night Windstar Dreams of Tahiti voyage seemed pretty straightforward: beachwear/casual during the day, resort casual in the dining room. But as I thought about the various excursions we booked, my packing list became quite long, and I still wasn’t sure what to expect on board. As I unpacked, I couldn’t help but judge how I did. Here’s my breakdown,

What I Should Have Brought

More sunscreen – We just barely had enough. Brought 2 tubes of lotion and 1 can of spray (Costco sized) for 4 adults. By the second to last day we were using more sparingly since we worried about running out.

More casual clothes – I needed more options for the downtime between the end of excursions and happy hour/dinner. While many people were lounging in swimsuits, we usually were in the water all day so we would shower as soon as we boarded. I could have used a bigger variety of t-shirts, tanks, and shorts for relaxing on deck.

Cultural show onboard Windstar Wind Spirit in Tahiti

A typical afternoon onboard the Wind Spirit, where the aft deck and pool bar was a gathering place for socializing and events.

A baseball cap – My wide-brimmed sun hat got a lot of use, but I didn’t want to wear it unless I was out on an excursion.  And with the wind and humidity, I pretty much wanted my hair covered at all times.  I now have a nice souvenir from Bloody Mary’s on Bora Bora!

On a catamaran with the Wind Spirit in the background in Moorea

In this sun it’s essential to keep your head covered and make sure hats won’t fly off in the wind.

Suzette Mack outside Bloody Mary's in Bora Bora

Bloody Mary’s is a must-see in Bora Bora, it’s such a unique place. And has great food!

Travel coffee mug – From past cruise experience I knew I would want one, but forgot to pack it. I am early riser and LOVE my morning coffee. A larger travel mug would have saved me extra trips between the espresso bar and upper deck where I enjoyed watching the sun rise or the ship pull into port.

Espresso bar on Windstar Wind Spirit

My first stop each morning, it opened at 6:30 am!

Special mention:
Rain gear – I actually did not need this, since it only rained once and stopped before we went ashore. And all our activities were water based, anyway. But I dodged a bullet because when it did rain one brief time, it poured. My hat and travel umbrella were fine for a light rain or quick trip outside, but if I had signed up for a hike or other land excursion, I would have been miserable. (Full size umbrellas are provided in the cabins.)

What I Should Have Left Home

“Special” deck shoes – I had bought a pair of slip-on closed toe deck shoes just for the trip. I ended up wearing my favorite cute Birkenstocks (yes, they exist!) when I wasn’t wearing my water shoes, and also had tan and black sandals for dinner.  Moral of the story: just bring one pair of non-skid, comfortable shoes for hanging out on deck.

Sunset over Raiatea from the Windstar Wind Spirit cruise ship

The deck was often wet around the pool and hot tub, or after mopping by the crew. They kept the yacht immaculate!

A few dinner outfits – I could have gotten away with 2 fewer blouses and one less pair of cropped pants. There were 3 casual evenings for dinner, so I really only needed resort casual outfits 4 times.

Dinner at Candles on the Windstar Wind Spirit yacht

This was a casual dining evening on deck, but these clothes also were suitable in the dining room, except the guys would change into long pants. Some guests even wore t-shirts and shorts.

My sweater – I was prepared to be cold in air-conditioned areas, but that was not the case. I never needed more than a blouse to pull on over a tank top if I felt cool (which was rare).  A light scarf would have been fine, too.  But my daughter wore a sweatshirt quite often in the air-conditioned cabin, so it depends on how sensitive you are to that.

A few hundred francs – I really only needed about half of what I obtained in advance from my bank. And I should have asked for more small bills, as I only used it for tour and transfer gratuities, and small purchases from local vendors. They were usually happy to take a mix of USD and XPF, or even USD only.

10000 French Polynesia currency

Currency conversion was easy. 100 XPF (or CFP) is approximately 1 USD

An extra purse – My go-to travel purse is a small, water repellent cross-body with several pockets that I can stuff in my carry-on bag when boarding a plane. I packed a larger “cute” purse thinking I would use it on shore for shopping. I never took it out of the closet. Most of the time my beach bag was my purse, since I also was carrying sunscreen, insect repellent, a phone charger, and flip flops or water shoes.

What I Was Glad To Have

Insect repellent – The wind kept many bugs away, but there were a few places where I would have been miserable without repellant. And After Bite saves me when I do get bit, since I react badly to mosquitoes.

Vanilla plantation demonstration

We really enjoyed our visit to a vanilla plantation. The insect repellent in those bottles is made from the nuts on the plate.

Lots of swimwear – I had 3 swimsuits, 2 pairs of water shorts, 1 long sleeve and 2 short sleeve rash guards, and a cover up. Since we were in the water every day, that allowed 2 days for each suit to dry which was necessary because there was no place outside to hang them.  I swapped the coverup for the rash guard when we were done snorkeling.

Reef shoes – I already had closed-toe Tevas, so I had the rest of the family buy inexpensive reef shoes. These protected our feet from the coral on many beaches, and while snorkeling with sharks and stingrays in shallow water without fins. We also had flip flops for sandy beaches.

Beach on a remote motu in Tahiti

The coral on this beach and in the water is sharp! The elegant Wind Spirit is in the background.

I should note that I lean towards minimalism, and prefer to dress casually whenever I can get away with it. The beauty of the Windstar Cruise is that almost anything goes. There were many people who dressed up more, and they didn’t look out of place, either. The only attire I didn’t see on board were formal gowns, suits, ties, and sports jackets.  The only exception was the crew, for special occasions. Some women wore lots of jewelry and accessories, some had none, and I made do with one set each of gold and silver.

Crew of the Windstar Wind Spirit

Our fearless crew, with the captain on the far right who is from Bulgaria. (He has a wonderful accent!) On our last night they sang a farewell song to us.

The most important advice I can give is be sure to protect your feet and your skin from the elements, especially on shore excursions. It is practically impossible to be underdressed, even in the dining room.  As long as you make an effort, you are fine!

Pareo tying demonstration in Tahiti

After a lesson on how to tie and wear a pareo, we had to bring some home as souvenirs!

This spring I had the honor of accompanying Sven Lindblad on a special Lindblad voyage to give feedback on new experiences and itinerary modifications for their Baja whale expeditions.  Getting to travel with Sven and his family is a one of a kind adventure in itself.   But even when he’s not on board, this experience needs to be on every wildlife-lover’s bucket list.

Lindblad Sea Bird in Magdalena Bay

The beautiful and classic National Geographic Sea Bird (photo credit: Lesa Bain)

First, let me get one thing straight up front.  This is NOT a whale watch trip.  This is a whale encounter.  And I might even go so far as to say a once in a lifetime wildlife experience, as it’s not too often one gets to have this type of interaction with animals in the wild.

On the first day I was already psyched because we were going to visit a part of Magdalena Bay that no other tours go to, and Lindblad had not visited in at least 15 years.   It ended up being quite impressive as we found ourselves surrounded by more whales than I had ever seen on any of the many whale watching trips I have been on. And I was sitting in a smallish boat, close to the water, with about 10-12 people versus being on a large vessel with at least 50 others jostling for position when there was an occasional sighting.

Lindblad whale watching in Baja California

The “smoke” all around us was the fading mist from a whale spout.

Whale spyhopping in Baja California

We even saw an albino whale this day, but I couldn’t get a good picture.

The talk in the dining room that evening was about the sheer number of whales spouting, breeching, and generally frolicking around us.  And the one lucky guest who got to “pet” an adult gray whale and proclaimed she would never wash that hand again.  I actually worried a bit that we had peaked already, this was more amazing than I had expected.

You can’t appreciate the size until they swim right next to you!

Expedition cruising does not mean roughing it!

Fast forward to the end of the week, I had need not worry.  Every day got better and better.  While we were surrounded by adults on that first day, when we moved north, we were in the midst of the mothers and babies who were biding their time until they had to head north along the coast of California.  (For a demonstration on how to summon a whale, click here.)

Well hello there!

This never gets old.

Eventually everyone, including me, was able to touch a whale at least once, and often touch both a mother and her offspring. (They do feel very different, I can tell them apart now with my eyes closed.)

That’s me trying to pet a baby gray and not drop my son’s GoPro into the ocean!

As I mentioned earlier, we were also tasked with trying out new activities and experiences for our clients.  All of them were met with rave reviews, from exploring new sand dunes to cruising along a deserted beach on fat tire bikes.

Bike or hike, your choice!

When Sven Lindblad asks if anyone wants to explore a new route to the beach, there is only one right answer.

The National Geographic staff was amazing as always.  They helped us with our cameras and were always on hand for an impromptu photography lesson. And the educational talks every evening were fascinating, and made exploring on shore so much more interesting and meaningful.

The level of training they receive is exceptional. I had no idea how much so until a few weeks later, I saw some of our guides posting on Instagram from the NASA Neutral Bouyancy Lab in Houston.  They were part of the Lindblad Expeditions Undersea team getting additional training on ROV operation, divemaster skills, and rescue drills.  In the same pool astronauts use!

I learned so much about sand dollars, and yes it was very interesting.

These are huge!

A comment from one of the guides really stuck with me.  He pointed out that most of the whales we were seeing are old enough to have been alive when they were hunted in this bay.  In their lifetime, they have gone from seeing humans as enemies and attacking boats, to encouraging their offspring to approach and engage with us. They were literally pushing them ahead to reach us, where they’d raise their head to get a better look, and we reached as far as we could (sometimes with a companion holding our ankles), to give a rub on their back or nose.

The only thing better than an ocean sunset, is one with a whale in it.

I became even more in awe of these beautiful and magnificent creatures when I realized their capacity to understand that we were no longer a threat. And grateful that we learned our lesson soon enough that we did not drive them all to extinction.

What gentle and beautiful creatures!

You can view more pictures and videos from the expedition on my Facebook page.

The best way to celebrate the end of a successful expedition is a beach barbecue!

Sunset view from my cabin.

To get started on your next adventure, contact me at suzette@suzettemacktravel.com

In the 30 years I’ve called California home, I had never been to  Santa Barbara until  4 years ago. And then I only spent a few hours doing hotel tours on my way to the LA area.  Recently I had the pleasure of spending 3 nights in Santa Barbara, and now I realize what a mistake I have made overlooking it as a vacation destination.

Santa Barbara has something for everyone:

Beach lovers – Miles of beautiful sandy beach with a paved walking/biking path.  One of the most beautiful sunsets I’ve ever seen in my life was along this stretch of coastline.

Four miles of fun!

A California sunset should be on everyone’s bucket list.

Nature lovers – Whale watching tours out of the marina, migrating monarchs, hiking trails, hot springs, and botanical gardens.

Getting out on the water is a must whenever visiting a coastal town.

Shoppers – Not only the boutique shops and galleries on and around State Street, but also in small communities like Los Olivos.

Wine lovers – Hundreds of tasting rooms from the coast to the mountains. This area became famous in 2004 as the setting for the movie Sideways.

Couldnt ask for better wine-tasting buddies in Los Olivos. Others in the crew went art shopping and also did well

History Lovers – Take a trolley tour,  visit the beautiful mission, or learn about old Hollywood.

The Santa Barbara Mission is a must see, and so photogenic.

Foodies and Partiers – The Funk Zone.  ‘Nuff said.

Olio e Limone was fabulous!

Santa Barbara is hip, cool, sophisticated, casual, spectacular, romantic, fun, family friendly, and so California.  It’s a great stop for visitors from out of state, especially as a respite from busy LA.  And it’s a great weekend getaway for locals.

I live in San Jose, which is just a 4 ½ hour drive away, about the same distance as Lake Tahoe.    I really enjoyed the fun road trip with nice scenery along the way, and the option to stop in Gilroy garlic country or at some Paso Robles wineries.  There are also nonstop flights to Santa Barbara from San Francisco, Phoenix, Dallas, Denver, Portland, Seattle, and of course LAX.

Good to know: Alaska Airlines allows 1 case of wine to be checked for no charge between all west coast airports!

Passing through the central coast wine country on Highway 101.

N0t only does Santa Barbara have some of the most beautiful sunsets, but it also has one of the best hotels I’ve ever stayed in. Belmond El Encanto is a historic property that exudes a sense of timelessness, but does not lack for modern amenities.  The hillside location offers stunning views of the ocean (and those sunsets!) from the pool and the dining terrace.  And the gorgeously landscaped grounds, including a wishing well and frog pond, give guests the feel of walking around an enchanted garden.

I wish I could stay here forever!

Probably the best pool view in town.

This cute little cottage has lots of privacy.

The accommodations are unique, but all have wonderful craftsman details, including, private terraces or balconies, fireplaces, and spacious bathrooms.  During our tour, our host pointed out the bungalows  perfect for honeymooners, the suite which can host a  small wedding on its terrace, and the two identical bungalows ideal for couples traveling together who can be close, but still have privacy.  Several suites & bungalows combined in one building can accommodate a family group with parents, kids, and grandparents, or even execuuives on a corporate retreat.

A warm welcome, I couldn’t wait to see what was waiting inside.

And I was not disappointed!

Be sure to allow downtime to enjoy your outdoor space. Every bungalow has a private patio or balcony. Mine was big enough to host some friends!

 

And this one has been used to host small weddings.

We are member of Belmond’s Bellini Club preferred agency program, so my clients receive these exclusive amenities:

  • Daily breakfast for 2
  • Resort credit from $90-200 (depending on room type booked)
  • Upgrade on arrival if available
  • VIP status

 

Imagine enjoying your complimentary breakfast,(or a cocktail) here!

For more information, contact me at suzette@suzettemacktravel.com.

Feeling right at home!

No, it’s not blanketed in snow.  But it is blanketed in yellow mustard, and the hills are a gorgeous bright green that will be gone well before summer begins.  Napa Valley should be visited every season, as it is beautiful year round.

Welcome to wine country!

I made a quick trip to Napa this weekend to check out one of the newest luxury hotels, and also  visit some new wineries, and an old favorite.

Las Alcobas Napa Valley

This Starwood Luxury Collection resort expertly combines rustic and modern elements, paying homage to the area’s agricultural history, without sacrificing luxury.  On arrival you check in at a Victorian house at the front of the property.  But the majority of guest rooms are in three modern buildings, one which faces Beringer Estate, and the others facing a vineyard at the back of the property.

I love a good old-fashioned porch!

Guests can enjoy a cocktail while the concierge works on their requests at a table nearby.

We loved our Vineyard View room, which had floor to ceiling windows and a lovely private patio with fire pit.  All standard rooms in the outer buildings have the same layout and amenities, and there are also larger suites and junior suites.  There are many natural elements like wooden floors and tables, but details like motorized blackout shades, control panels for lights, an Italian rain shower, and a Toto toilet ensure you feel pampered.  Even the event center is referred to as “The Barn,” but is worthy of housing wedding receptions and corporate events rather than livestock.

Furnishings by Italian designer Casa Zeta

Loved our marble sink!

The pool was heated to 82°, so hearty souls could take a dip.  It was too cold for me,  but I enjoyed the spacious seating area with fire pits and a full view of the vineyard. And if I had just one more day, I would have taken advantage of the steam room in the spa which is complimentary for all guests.

Not many pools have a vineyard view.

So much space!

Acacia House Restaurant is  not only gaining quite a reputation for itself in the area, but it was named one of the best new restaurants of 2017 by the San Francisco Chronicle.  I can understand why after enjoying a fantastic breakfast and lunch.  I also had to try their signature margarita, which comes from their sister hotel in Mexico City.

White chocolate cake with cinnamon goodness on top.

Sea salt foam is a new twist on an old classic.

Virtuoso amenities for my clients include:

  • Upgrade on arrival, subject to availability
  • Complimentary Full American À La Carte Breakfast for two daily for duration of the stay
  • $100 hotel credit
  • Welcome Amenity & Bottle of Wine
  • Early check-in/late check-out, subject to availability

The location is perfect for wine tasting.  It’s right on Hwy 29, just after passing through St Helena.  With several restaurants within a half mile, it’s a pleasant walk to dinner even on a chilly evening.  But you can also have the house car whisk you downtown in minutes.   It’s also a convenient location for visiting some of the best wineries in the Calistoga area; the three we visited were within an 8 mile radius of the hotel.

Words of wisdom

Wine Tasting Suggestions (available by appointment only)

Reverie – Tasting fees are waived for guests of the hotel (concierge must make the appointment).   There is no fancy tasting room,  on arrival you are invited into a private room on the second floor of a turn of the century barn.  But I really liked it because of the informal tasting experience, the pretty grounds, and the good value, as all wines are <$100.  We had a private room to ourselves, and chatted with the Director of Hospitality about not just their wines, but the California wine industry in general. When there was a break in the light rain, we strolled out to enjoy more wine in their small redwood grove – that’s not something you find very often!  They also have a large garden where tastings are done in the warmer months (the late wife of the founder was a Master Gardener).

Is there anything more quintessentially California than tasting wine under a redwood tree?

It doesn’t take much imagination to see the photo op potential when these gardens are in bloom.

Venge – I had been to this winery several years ago on a girls’ trip and was wow’ed, and it did not disappoint for my second visit. This is one of the nicest tasting rooms I have visited, with tables scattered throughout a cozy room with a gorgeous view overlooking the vineyard.  (Tastings are also fofferd on the deck in nice weather.)  The experience was a bit more scripted than Reverie, but still very nice, and  I appreciated that our host gave us time alone to enjoy the wine.  They also aggressively aerate the reds before serving them, which makes them even more yummy.  Their top cabs are expensive, but amazing, and for smaller budgets they have an excellent red blend for <$40.

A much better view than standing elbow to elbow in a public tasting room.

See those cars in the background? No, you don’t.

A final note about the fires last fall:  There was no evidence of the fires as we drove up Hwy 29.  The main fire was in the southeast hills, and even if you know where to look, it’s difficult to see any signs.  (I tried, even using a map of the fire perimeter for reference.) So Napa Valley is fully open for business and beautiful!

A lovely retreat at the end of the day. We were even able to enjoy the patio on a February evening because of the firepit.

The problem with planning a trip to Miami is not finding a hotel, it’s trying to decide on which one, as there are over 15 Virtuoso properties in the Miami area!  So during my 3 night trip in January, I was thrilled to visit several, so that I could understand how to match the right property to my client.

To the beach!

My home hotel was the Faena, centrally located on Miami Beach. If you like technology, then you’ll love this hotel, which doesn’t even have buttons in the elevator.  You enter your floor number and then a private elevator arrives to whisk you nonstop to your destination.Rooms have high tech toilets and central control panels for lighting.  My spacious junior suite could really be called a 1 bedroom as it had a door separating the living area.

The ‘wow’ factor:  a $16M gold-plated woolly mammoth on prominent display in the garden.

No guessing which hotel this is!

The Miami Beach EDITION, a Ritz-Carlton hotel, was a just a few minutes down the beach walk.  The rooms have a minimalist style, perfect for the beach.   Rooms in the bungalow section overlook the retro pool, and include bi-level loft suites with over 1500 sq ft of space for families.

My clients will enjoy their complimentary breakfast here.

I loved the lush grounds which offered plenty of shade, a lovely deck overlooking the main pool, an outdoor poolside bar, and sandy play area for kids.  The fun continues inside with a bowling alley and the smallest ice rink I have ever seen!  A great option for families with kids of all ages.

Parents will strike it big when the kids see this.

When you enter The Setai, you’ll want to stay here even before seeing the rooms, as the lobby lounge and restaurant are stunning.

I could have stayed here all night.

No worries, though, as this all-suite hotel offers spacious luxury suites with kitchens (starting at 600 sq ft), plus 3 infinity pools, and the best views in Miami Beach, since it was built before height restrictions were put in place.

The worst suite you can get at The Setai.

And the best, the 40th floor Penthouse with gorgeous panoramic views.

Upgrade your stay by booking into the Ocean Suite Tower, and you’ll get a 45 min spa treatment, beverages replenished in your suite daily, and complimentary valet parking and car service.

For travelers seeking a quieter beach location, then Acqualina Resort is your dream come true, on Sunny Isles Beach about 30 minutes away from Miami Beach.   It’s just as fantastic, but it’s a residential area without a oceanside promenade, so guests practically have the beach to themselves.

Watch the kids without getting sand between your toes!

Acqualina features some of the largest residential style suites available in the area, in up to 4 bedroom configurations, so it’s perfect for an extended family. And on property amenities include a beachfront grill only available to guests, who can dine by the water or by the pool.

I’d say “home away from home” but my home doesn’t look anything like this.

Suite dreams!

All ages will be happy with amenities including 3 oceanfront pools, the 20,000 sq ft ESPA spa, and AcquaMarine, an innovative ( and complimentary)  marine biology-based children’s program.

If you need me, I’ll be here.

My clients receive the following Virtuoso amenities at these resorts (and sometimes more) when I book their stay:

  • Upgrade on arrival, subject to availability
  • Breakfast daily for up to two in-room guests
  • $100 Hotel credit
  • Early check-in/late check-out,subject to availability
  • Complimentary Wi-Fi

My trip wasn’t all work and no play.  I got to enjoy an educational and yummy food tour…

When I saw this at the first stop on our food tour, I regretted having breakfast.

…then headed out to the Everglades with some Brownell Travel buddies to see alligators and ride an airboat.

You don’t have to tell me twice.

I highly recommend staying  long enough to enjoy some of the many fun activities Miami has to offer.  It’s important to book early, especially for peak periods like the holidays!

My 10 min of beach time at days’ end.