Meet Suzette

Suzette Mack provides personalized travel planning services for all ages and interests. Though she has become known in the industry as a family travel expert, her clients also include honeymooners, retirees, business travelers, solo travelers, and groups. Whether it’s a simple hotel stay to a multi-country adventure, she uses her personal experience, knowledge of the industry, and extensive contacts around the world to create exceptional experiences at the best value for her clients.

Suzette is an independent affiliate of Brownell Travel, one of the most respected and established travel agencies in the country.   Brownell is a Virtuoso member agency, so clients receive exclusive amenities and offers from preferred partnerships with hotels, cruise lines, and other travel suppliers.

Suzette’s Mission

To help clients achieve their travel dreams

… by taking time to understand a client’s travel style, unique interests and needs, and their vision for the trip

To design seamless & hassle free itineraries

… by providing expert advice, using suppliers who are strong partners, and paying attention to the details

To be an advocate for all my clients

… by working to prevent problems in advance, resolving issues or emergencies which arise during travel, and seeking resolution from suppliers when necessary.

A few of our

Latest Blog Posts


Treating Families Like Royalty in London

London is a great destination for families, with lots of kid-friendly activities such as watching the changing of the guards at Buckingham Palace, riding on a double-decker bus, visiting Harry Potter movie sights, or exploring the Tower of London.…

Outrigger Waipouli Beach Resort & Spa on Kauai

As a family travel advisor, I often assist parents facing a common dilemma when planning a vacation: having to choose between the luxury and amenities of a resort hotel, or the space and convenience of a condominium. Outrigger solves that problem…

Grand Hyatt Kauai Resort & Spa

The first client I sent to the Grand Hyatt Kauai Resort & Spa walked into the open air lobby with its amazing view, and promptly saw a whale breach offshore, perfectly framed by the foyer. He said right then he knew it was going to be an…

So many adventures just waiting to happen!

Ready to start planning?