Meet Suzette

Suzette Mack provides personalized travel planning services for all ages and interests. Though she has become known in the industry as a family travel expert, her clients also include honeymooners, retirees, business travelers, solo travelers, and groups. Whether it’s a simple hotel stay to a multi-country adventure, she uses her personal experience, knowledge of the industry, and extensive contacts around the world to create exceptional experiences at the best value for her clients.

Suzette is an independent affiliate of Brownell Travel, one of the most respected and established travel agencies in the country.   Brownell is a Virtuoso member agency, so clients receive exclusive amenities and offers from preferred partnerships with hotels, cruise lines, and other travel suppliers.

Suzette’s Mission

To help clients achieve their travel dreams

… by taking time to understand a client’s travel style, unique interests and needs, and their vision for the trip

To design seamless & hassle free itineraries

… by providing expert advice, using suppliers who are strong partners, and paying attention to the details

To be an advocate for all my clients

… by working to prevent problems in advance, resolving issues or emergencies which arise during travel, and seeking resolution from suppliers when necessary.

A few of our

Latest Blog Posts

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No Lacking for Luxury in Miami

The problem with planning a trip to Miami is not finding a hotel, it's trying to decide on which one, as there are over 15 Virtuoso properties in the Miami area!  So during my 3 night trip in January, I was thrilled to visit several, so that…

Celebrating 20 Years - The Champagne Is On Me!

I am often asked how long I have been in the travel business.  I usually only give a vague answer, as I started it when I was working as an engineer in Silicon Valley.  My first child was a toddler at the time, so I’d guestimate it from…

2017 Travel Year in Review

2017 was a year of clients traveling to places I had never booked before, plus plenty of old favorites.  Here is a gallery of some favorite pics from their travels and mine. Tuscany Boston Alaska Lake…

So many adventures just waiting to happen!

Ready to start planning?