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Half Off for the Half-Pints

The following resorts are offering 50% off a second room for children:

Hotel Plaza Athenee, New York City * Virtuoso *
In March, July and August, the hotel offers 50% off a second connecting room, continental breakfast daily, four tickets to the Central Park Zoo, and milk and cookies at turndown. Chidlren also receive a gift bag containing a coloring book, plush toy penguin, Yankees baseball cap or crystal bracelet and more. Read about our family vacation last summer!


Fairmont Southampton, Bermuda * Virtuoso *

Children also enjoy complimentary access to Explorers Kids Camp and kids under the 12 eat free from the children’s menu. Book by April 26 for travel through Dec. 31. Also includes Virtuoso amenities on the first room: upgrade on arrival (subject to availability), daily full breakfast for two, and $100 food & beverage credit.


Four Seasons Costa Rica at Peninsula Papagayo * Virtuoso *
Second room half off for travel April 8 through December 17, excluding Thanksgiving week. Preferred Partner amenities for the parents’ room include daily full American breakfast for two, a $100 golf credit, and complimentary upgrade, based on availability at time of check-in. And Kids for All Seasons Program is always free, at all Four Seasons resorts.

Westin St. John Resort & Villas, USVI
Offers 50% off second room for stays June 1 through August 31, if booked by May 31. Also $200 worth of resort credits for mom and dad. Book by May 31 for stays June 1 through August 31, 2010.


Grand Hyatt Kauai *Virtuoso *
Families can combine Sunshine on Sale promotion with the Family Plan, to receive both a 5th night free and a second room at 50% off. Offer valid through 2010, minimum 5 night stay required. (Read my hotel report.)


Ritz-Carlton Cancun * Virtuoso *
Ther Love & Family Package allows kids to have a special evening of their own at the Kids Camp while parents still away for a romantic candlelight dinner for two. In addition to 50% off the second room, families receive daily breakfast for two, beach toys, a five course dinner for two, and one Kids Night Out for up to two children.

For help with planning a great family vacation, contact Suzette Mack at suzette@family-treks.com.

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A Virtuoso Mother Knows Best

Virtuoso recently published the digital version of the 2010 Best of the Best Hotel Guide. The guide includes the luxury hotels and resorts around the world which not only offer clients of Virtuoso agencies exclusive amenities, such as complimentary upgrades, spa services, food and beverage credits, and airport transfers, to name a few.

Here are some of my favorite recommendations for families:

Fairmont Kea Lani – An all-suite hotel on Maui’s Wailea coast, featuring spacious one bedroom suites and private villas with plunge pools, a family pool with waterslide, and one of the best restaurants on the island.



Virtuoso amenities: Complimentary upgrade based on availability, daily buffet breakfast for two, and an Ohana gift basket.

Esprit Saint Germain – A serene boutique hotel on Paris’s Left Bank that strives for a “home away from home” feel, and offers adjoining rooms in their Family Promotion.

Virtuoso amenities: Complimentary upgrade based on availability, daily American breakfast for two, bottle of red or white wine served with assorted French cheeses, baguette, and crackers.

The Goring – A family run boutique hotel in London right next to Buckingham Palace, which offers connecting rooms for families, and special amenities and activities for kids.



Virtuoso amenities: Guaranteed upgrade at time of booking, daily English breakfast for two, Goring jam, fresh flowers, and fruit.




Rosewood Little Dix Bay – A low key resort on a beautiful crescent beach in Virgin Gorda, with spacious suites and villas, and one of the best children’s facilities in the Caribbean.

Virtuoso amenities: Complimentary upgrade based on availability, daily buffet breakfast for two, coconut macaroons, fresh flowers, $100 spa credit.



Ritz-Carlton Cancun- All rooms have ocean views, and three rooms are specially designed for families traveling with infants. Their Mayan Adventures program is fun and educational for children ages 4-12.



Virtuoso amenities: Complimentary upgrade based on availability, daily buffet breakfast for two, $100 food and beverage credit.

For more information, contact Suzette Mack at suzette@family-treks.com.

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Where The Wild Things Are

Ok, maybe you think traveling with your kids is all the wildlife you need. But honestly, there is almost no better way to ensure kids have fun on vacation than to take them where they can see cool animals up close.

Here are some of our most memorable animal encounters:

Riviera Maya – The jungle extending from Puerto Morelos to Tulum is home to not only dozens of great family-friendly resorts, but also to many lizards. At the Fairmont Mayakoba, we couldn’t take two steps without seeing a gecko or iguana, and there was even a resident alligator in the canal! And Akumal Bay will always have a special place in our hearts, after hours spent snorkeling with manta rays, turtles, and even the occasional barracuda.

Alaska – While grizzlies have the most fearsome reputation, we had more encounters with black bears, including a very persistent guy who kept following us around on a backpacking trip in the arctic. Watching bear cubs tumble down a hillside in play (from a safe distance via spotting scope) was adorable. But one of my favorite experiences was kayaking in a small arm of Glacier Bay alongside seals that delighted in surfing with the incoming tide. San Juan Islands – One of the highlights on our Backroads family cycling trip was a wildlife-watching cruise. There are resident orcas in the waters off San Juan Island, which can also be observed from land at Lime Kiln Point State Park, along with the occasional minke and gray whale. It’s also a great destination for bird-watching.

Yellowstone – A visit to our nation’s first national park is like going on a safari – wide open spaces and lots of big game. The kids squealed in delight as a bison practically stuck his (her?) head through our car window. And a bear foraging alongside the road was a real traffic stopper. We also saw moose, bald eagle, antelope, and heard there were also some wolves in the area, though we didn’t get a chance to see them.

Canada – Near the top of my list of amazing animal experiences was during a trip to the Canadian Rockies one year around Labor Day. Fall is the elk breeding season when these beautiful creatures literally can be found walking the streets of town. But the real treat was when a bull decided to make the lawn of our cabin along the Athabasca river home to his harem. Every evening we had a herd right outside our door, and we listened to the haunting melody of the elk bugling, one of the most unique sounds I have ever heard in my life.

There are many other great family vacations that offer amazing opportunities to view, and sometimes even interact, with wildlife. Costa Rica, the Galapagos Islands, Africa, just to name a few. These are the kind of vacations that not only create memories to last a lifetime, but can also change your life.

For more information about planning your next family vacation, contact Suzette Mack at suzette@family-treks.com.

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Just For Kids in Los Cabos

Los Cabos is a great beach destination just a short flight from West Coast cities. Located on the Baja Peninsula, the climate is arid and dry, very different from other Mexico resort areas.

Here is a sample of what resorts have to offer for families:

Dreams Los Cabos Suites Golf Resort & Spa – The Explorer’s Club for ages 3-12 offers a playground area, indoor game room, plus movies under the stars and a weekly camping adventure on the beach.

Royal Solaris Los Cabos Resort & Spa – A water park has fountains for toddlers to splash in and a water slide for children under 12. A teen club is open 10 am to 10 pm for ages 12-18.


Melia Cabo Real – In addition to a kids’ club for ages 5-12, they also provide childcare for children as young as 4 months. Older kids and adults can enjoy a zip line on the beach and rock climbing wall.

Fiesta Americana Grand Los Cabos – The Fiesta Kids Club features six animated characters to entertain children. A cove beach area, protected by its own reef, is safe for swimming.



One and Only Palmilla – Children 4-11 enjoy a fully supervised program which explores the culture of Mexico, including Spanish lessons, piñata-making classes, and cooking lessons. Virtuoso amenities for my clients include a complimentary upgrade based on availability, daily continental breakfast, a 30 minute in-room Foot Rejuvenation for two people, and a set of candles.


For help planning the family vacation of your dreams, contact Suzette Mack, Family Travel Specialist at suzette@family-treks.com.

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Don’t Want To Be Home for the Holidays?

Then take a look at what some travel suppliers are offering families for the upcoming holiday season:

Villas of Distinction is offering a $500 credit on Christmas or New Year’s villa reservations made by October 9. Pioneers in the villa rental field, they offer luxury villas in the Caribbean, Mexico, Hawaii, Tuscany, Italy, and the South of France, ranging from two to twenty bedrooms. They are also full service travel planners, who can assist with airfare, car rentals, and concierge services.


Princess Cruise Line has space is available several holiday sailings, including:
Dec 19 Mexico cruise on Sapphire Princess out of LA
Dec 20 Southern Caribbean cruise on Caribbean Princess out of San Juan
Dec 19 Western Caribbean cruise on Crown Princess out of Ft Lauderdale.

Princess makes it easy to have a Happy Hanukkah, Christmas or New Year, with ships trimmed in festive holiday decor, and a special dinner featuring traditional favorites such as roast turkey, mincemeat pie, and chocolate Yule logs. Children can make ornaments for the ship’s Christmas tree, and participate in a holiday play which they perform for passengers. On Christmas day, Santa Claus makes a surprise appearance, bringing joy and gifts to each child on board.


Ceiba del Mar, a luxury boutique resort in the Riviera Maya, has scheduled fun family events for the holidays. On Christmas Eve, children can smash a piñata and go caroling on the beach, and families will enjoy traditional Mexican and American Christmas dinners. Guests can dance under the stars to lively music each evening, enjoy a Fire Show, and celebrate New Year’s Eve with a scrumptious feast.

Ritz Carlton Kapalua is offering 6th night free from Dec. 23 – Jan. 3. The luxurious Maui resort recently underwent a $180M transformation which included renovated rooms, re-designed restaurants, an Environmental Education Center, and a new children’s pool. The Ritz Kids program has also been enhanced, and now features Jean-Michel Cousteau’s Ambassadors of the Environment program, offering an environmental and cultural education center with excursions led by expert naturalists.

And for an “over the top” experience, celebrate an authentic Renaissance Christmas in a chateaux in the Loire Valley. Up to fourteen guests can have exclusive use of the ancestral home of Count and Countess de Vanssay. Château de La Barre’s special Christmas package includes champagne and chocolates, a cheese and vintage wine tasting dinner, a Renaissance dinner at Leonardo da Vinci’s home, and chauffeured car service for New Years’ Eve.

For help with planning a memorable and stress-free trip for the holidays, contact Suzette Mack, Family Travel Advisor, at suzette@family-treks.com
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Fairmont Mayakoba (Riviera Maya) Review

I love Fairmont Resorts because they excel at being luxurious, yet kid-friendly, a balancing act that not all resorts do well. I have been pleased with all my Fairmont experiences, so I was very eager to try out the relatively new Fairmont Mayakoba in the Riviera Maya, just north of Playa del Carmen. I have to admit I was a bit apprehensive at first, as it is a very large, sprawling property. But once there, amidst the canals and lush vegetation, the resort took on a much more intimate feeling. And the Fairmont staff, as expected, provided exceptional service, so it was definitely not a mass market, “mega resort” experience.


Most of the rooms are spread out in low rise buildings around the property, surrounding an island with the main family pool, an adults only pool, kids club, cafe/deli, and casual restaurant. It really didn’t take long to get oriented, as there is one main path running through the center of the property. Our room was the in “Private Casita” section, out by the beach, and separated from the rest of the resort by a long stretch of jungle. But rather than feeling isolated, we felt like we were staying a private resort. At the end of the day as guests headed back to their rooms near the main pool, we enjoyed having the oceanfront pool and beach to ourselves. And only the casitas in this section are assigned a private butler.

The best rooms hands down are the Beachfront Signature Casitas, with their own oceanfront infinity pool, and a terrace leading right to the beautiful beach. Most romantic are the Private Signature Casitas right behind them, on the second floor with their own rooftop infinity pool. While not beachfront, they enjoy the same panoramic views of the ocean and the resort, but are quieter and more private. But even the least expensive Fairmont rooms have their redeeming qualities. They are close to the lobby and spa, and have their own pool which was the quietest one of all, as most guests headed to the main pool in the center of the resort, just a short walk away. And as all rooms are nearly identical in size (~500 sq ft) and amenities, guests experience no difference in quality no matter what room they book.


For families wanting lots of space, there are many suites available which are basically two rooms connected, with the second bedroom transformed into a living room with sofa sleeper and coffee table, and two identical, and huge, bathrooms. Half of all the rooms at the resort are also available in a connecting configuration. Though they are not guaranteed before check-in, my clients receive priority in getting a connecting room request fulfilled because the Fairmont Mayakoba is a Virtuoso property.

What impressed me most about the resort was how it managed to serve the needs of all guests. Adults could find ample places to relax in peace, either at the adult infinity pool, or in the huge Willow Stream Spa (20 treatment rooms, including a couples’ room on the roof). Families with babies and toddlers hung out by the shallow kids’ pool, which was located conveniently close to the bathrooms, swim-up bar, and market. In fact I was very impressed by the clever design of the entire main pool area. Walkways and grassy areas clearly separated sections geared either for adults or children, but not so much that parents felt like they were isolated. Mom and Dad could relax in the kid-free water near the swim-up bar, but still easily monitor their kids on the waterslide. And if parents need some time alone, all children receive 3 complimentary hours in the Kids Club daily, which is open until 8 pm.


For 2009, the Virtuoso amenities are:
> Upgrade on arrival (subject to availability)
> Daily continental breakfast for up to two guests
> $50 or $250 spa credit, depending on room type

For more information about the Fairmont Mayakoba, contact Suzette Mack, Family Travel Specialist, at suzette@family-treks.com.

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A Fun Riviera Maya Family Vacation

Iguanas and geckos and lizards, oh my!

That’s what my kids were saying on our vacation to the Riviera Maya. Of course they raved about the pool, and the waterslide, and the cool bathroom with the glass wall. But the biggest reaction came from seeing geckos hanging out (literally) on the patio, or huge iguanas sunning themselves on the roofs or in the middle of the sidewalk. My kids were in lizard heaven. But what else would one expect when vacationing in the middle of a jungle?


Extending almost 90 miles down the coast south of Cancun, the Riviera Maya is one of the hottest family vacation destinations right now. The tropical climate draws visitors year round, as daytime temperatures stay in the upper 80’s, evenings rarely dip below 70 degrees. And as word spreads of the amazing natural beauty, gorgeous beaches, and large variety of kid-friendly activities, it’s been growing in popularity with families.

The hotel industry has responded by building dozens of new resorts, both family-oriented all-inclusive chains like Palace, Dreams, Barcelo, and Iberostar, as well as luxury resorts with state-of-the-art spas and exceptional dining. In fact there are several Virtuoso properties in the Riviera Maya, including the Fairmont Mayakoba, Mandarin Oriental, Rosewood Mayakoba, Hotel Esencia, Maroma, Tides Rivera Maya, and Royal Hideaway Playacar. All offer exclusive amenities such as private airport transfers, champagne, spa treatments, or complimentary breakfast when guests book through a Virtuoso agent such as me.



My family has what I call an “eclectic” travel style – we enjoy everything from backpacking and camping to sipping drinks poolside at a five star luxury resort. So when planning this vacation, I was torn between trying out one these resorts, or staying at a small, laid-back property with local flavor. We managed to have it all by dividing our time between a boutique hotel in Akumal, and the Fairmont Mayakoba near Playa del Carmen.

Our first four nights were spent at Hotel Akumal Caribe, a small property with hotel rooms on the beach, and bungalows set back in the garden. The rooms were simple, the beds a bit hard, but the location could not be beat. We were steps from one of the most beautiful bays in the Riviera Maya, a place where the locals and many tour boats would come to snorkel because it is a nesting site for sea turtles. We snorkeled daily, and every trip in the water we were sure to see turtles and stingrays, and even an occasional barracuda.

Staying in the southern end of the Riviera Maya was convenient for sightseeing, as most of the archeological and natural sights are located nearby. Tulum is the most well-known of the ruins in that area, but easily reachable in the same day is Coba, less excavated and thus more natural (and less crowded), than Tulum or Chichen Itza. While my husband and I were fascinated with the Mayan history, my kids were more enamored, again, with the hundreds of iguanas that currently reside there. Obviously the environment suited them, as these guys were 3 or 4 times the size of the ones at our hotel!

Xel-Ha water park was only minutes away from Tulum, and we spent a full day snorkeling in the huge lagoon. This is a great spot for teaching young children to snorkel, as they provide life vests, there are no waves, and there are numerous platforms around the lagoon where swimmers can exit. The admission includes food, drinks, and snorkeling gear, and for an additional fee guests can swim with dolphins or walk underwater with Sea Trek, a “20,000 Leagues Under the Sea” style experience.


Atkun Chen was another hit with the whole family. Even the kids enjoyed an hour long guided tour into a beautiful cave with a pristine cenote, which remains so because it is off-limits to swimmers. We unfortunately we unable to fit in Xcaret, another eco-park, so hopefully we can plan a trip back soon. Their focus is more on educating guests on the Mayan culture through exhibits and shows, but they also have dolphins, snorkeling lagoons, and a fun float on an underground river.


But our favorite part of Akumal had to be the food. We had an amazing seafood dinner at the tiny restaurant next to the marina one night, with the fattest, sweetest shrimp I have ever tasted. And the tiny little food counter attached to the grocery store wasn’t much to look at, but we frequently reminisce about the wonderful taco platters they served.

Though we were sad to leave Akumal, we were excited about our home for the next six nights, the new Fairmont Mayakoba luxury resort, just north of Playa del Carmen. When we checked in, we were handed a drink and a cool towel, and told that our butler would be with us shortly. Our butler?! Unbeknownst to me, we had been upgraded to a Signature Casita in the exclusive beachfront section of the resort. While at first I wasn’t sure what I was going to do with a butler, it turned out to be a wonderful perk that is becoming increasingly common at luxury resorts, and even on cruise ships.

The butler was basically our personal concierge, ready to do anything from unpacking our suitcases and ironing our clothes, to giving advice on where to park in Playa del Carmen, and reserving our chairs on the beach. And he made sure we were introduced to the other butlers, so wherever we went we were greeted with a wave and a friendly “Hola, Mack Family!” I’ll be posting more details about the Fairmont Mayakoba in a separate blog.


For more information about family vacations in the Riviera Maya, contact Suzette Mack, a Virtuoso Family Travel Advisor at suzette@family-treks.com.

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