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Exclusive Hotel Amenities from the Dorchester Collection

We all want the most for our money when traveling, especially when paying premium prices for a five star hotel.  Now my clients have yet another way to get more value when booking a hotel.

The Dorchester Collection recently announced a new preferred agency program, called The Diamond Club, and Brownell Travel is one of the charter members.

This is one of the best amenity programs I’ve seen, and there are no blackout dates! It’s good at all nine hotels in their portfolio:
 
(And more hotels to come)


Here’s what guests receive when they book a Dorchester Collection hotel through me:

  • A one category upgrade guaranteed at time of booking (if available, up to a junior suite)
  • Daily breakfast for 2 people per room
  • A hotel credit equivalent to 100 units of local currency, applied to the final bill
  • Unlimited internet access for an unlimited number of devices
 
Hotel Principe di Savoia Classic Room
 
For guests who book a suite, or any room at 45 Park Lane, they receive the same amenities, with a few enhancements:
  • Daily breakfast for 2 people per bedroom
  • A daily hotel credit of 100 units of local currency
 
45 Park Lane Deluxe King Room

Suite at Le Meurice

Also, each hotel will have a Diamond Club ambassador on-site around the clock, to ensure my clients are getting their amenities and to assist with any special requests.  This is especially helpful when I need to reach a hotel in case of emergency at any time of day, especially when clients are traveling abroad.

Hotel Plaza Athenee Paris

This is just one of several preferred agency programs with which Brownell is affiliated, including Ritz Carlton STARS, Four Seasons Preferred Partner, Rosewood Elite, and Starwood Luxury Privileges.

The next time you plan to book a hotel, whether it’s for one night or two weeks, contact me first at suzette@family-treks.com to check if you are eligible for any exclusive amenities or upgrades.   

The Beverly Hills Hotel
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My Biggest Mistake in Paris

If I could do it all over again, this is the first thing I’d do differently: I’d buy the Paris Museum Pass. But when I was planning our trip, I thought “We’re only going to be there four days, I don’t want to spend all my time in museums, I only plan to visit the Louvre.”

While the Paris Pass covers almost all of the most popular sights, a notable exception is the Eiffel Tower. So that also cemented my opinion that it just wasn’t going to be worth the money for our trip.

But what I didn’t realize is that how having the pass would have completely changed our behavior, and in fact would have encouraged us to visit more museums, without a huge time commitment or negative impact on our other sightseeing.

For example:

On our first day in Paris, we of course headed directly to the Eiffel Tower. But along the way, we passed by Hotel Invalides, which happened to have some cool cannons in the courtyard. After looking around a bit, I thought, this might be someplace the kids would like, but of course we weren’t going to pay the admission fee and sink a couple hours there when we were all itching to get to the Eiffel Tower.


On the way back to our hotel, we walked down the other side of Invalides, and realized that this is where Napoleon was buried. Without a ticket, I was able to stand by the open doorway and crane my neck to see part of the ornate decor. But again, it was way too much money to spend on admission, just to spend a few minutes inside. So we moved on. Hey, look, Musee Rodin is near here, too! Those are cool sculptures, the kids would like to see them. It began to dawn on me, I sure wish I had that museum pass.



A few days later, while on a sightseeing cruise on the Seine, the guide pointed out the Conciergerie, where Marie Antoinette was imprisoned, and he mentioned they had a replica guillotine. Now THAT I knew would fascinate the kids. But again, how much was it going to cost to get in??

If I had the Museum Pass, I would have visited at least 3 more museums (in addition to the Louvre for which we bought tickets), and maybe even more. The pass gives travelers not only the most access for the best value, but it gives you flexibility. And that’s important with kids. You don’t have to commit to a museum for a half day in order to feel you got your money’s worth. And also, you can split your visit up over multiple days. Maybe you arrive at the Louvre in the afternoon when you can’t get anywhere near the Mona Lisa, so you check out some less crowded areas instead. Then you can go back early the next morning, quickly view the more famous works, and leave before the crowds arrive.


The Paris Pass is available for 2, 4, or 6 consecutive days, so you do have to condense your museums visits, but that’s not terribly inconvenient. Also note that kids are free at most attractions, so you only need to buy passes for adults.
If I haven’t convinced you to buy a pass yet, at least take this piece of advice: Buy your tickets in advance for whatever museum it is you do plan to visit, especially when visiting during peak vacation times. Many people standing in line in the hot sun at the Louvre looked at us enviously as we walked directly into the museum’s shaded security line with our advance purchase tickets in hand.
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The Best of Paris (As Per My Kids)

I asked my 11 year old daughter and my 13 year old son what they liked most about our recent trip to Paris, and to my surprise they came up with almost identical lists.

1. Climbing the Eiffel Tower – This was number one on both their lists. Because we did not buy elevator tickets in advance (shame on me, I knew better), we opted for the much shorter line to take the stairs. There was no complaining about the hour long wait, or the 668 stairs to the second level, the highest you can go without an elevator ticket. Though we weren’t at the very top, the views were amazing, and the kids were just thrilled to be there. 2. Old buildings – That’s exactly how they both put it. They thought the bridges and buildings were cool, because “they don’t make stuff like that anymore.” And that they looked completely different from what they would see at home. They especially liked all the bridges crossing the Seine, and the “love locks.”
3. Great food – Even the fussiest of eaters (my daughter) can appreciate French cuisine. Or maybe everything just tastes better when we’re on vacation. But even familiar dishes like frankfurters & frites or ham & cheese sandwiches were a bit different from what we got at home, which made them extra yummy and fun to eat. My son, the adventurous eater, was in heaven, even willing to forego fries in order to try ratatouille. And we all agreed the gelato was outstanding. (Does it get better the closer you get to Italy?) I just know that we all feel much more sophisticated now that we can talk about our favorite place for [insert food here] in Paris.
4. The Louvre – I had considered skipping the Louvre, because I wasn’t sure my kids were going to enjoy it. But the second I mentioned the Mona Lisa was there, they said we had to go. (I did have advance tickets this time, which meant we got to skip a very long line outside.) We spent four hours in the museum, going through just about every wing. I know many will cringe at the image of us briskly walking through the halls without stopping. But I left the pace up to the kids, and when they saw something they liked, we stopped and savored it. (They especially liked the statues.) My son confessed that he was surprised by how much he liked the Louvre: “I expected it to be boring, but the huge paintings were impressive.”
5. Walking along the Seine – My daughter liked strolling along the river, because it was “just like what I see on TV and in movies.” And in fact on the flight home we saw The Tourist, with opening scenes shot in Paris and Gare Lyon, where we had just been a few days earlier. Seeing these places on the big screen was, and always will be, a treat for them. The kids also had fun checking out the souvenirs offered by the vendors along the river. And we ended our trip with an evening cruise to see the city lights.

What’s great about traveling with kids is that they are generally happy just to see new things, and they are easily pleased. The key is to let them make some decisions, and go at their pace. This is actually a good thing for us parents, because it forces us to slow down & enjoy the moment, rather than rush through trying to see the every highlight in the guidebook.

For help with planning your dream family vacation, contact Suzette Mack at suzette@family-treks.com.

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The Grumpy Garçon: A Family’s First Dining Experience in Paris

We just returned from our spring break trip to France, visiting Paris and Provence. I have so many things to write about, but one experience keeps coming to mind. It was our first full day in Paris, so we wanted to see many of the famous monuments.

We spent a leisurely morning walking along the Seine from our Left Bank hotel to the Eiffel Tower, photographing famous sights along the way. We were a bit overwhelmed by the crowds & lines in the plaza beneath the Tower, as it was Easter weekend, one of the busiest times of the year. We decided to cross the Seine and find a quieter spot for lunch on the way to the Arc de Triomphe.

Using our map as a guide, we headed up one of the quieter streets that led towards Place Charles de Gaulle. We saw a quiet café on the corner of Rue Monceau, were only a few tables were occupied. It looked like more of a local spot than a tourist hangout which was just what we wanted, and we took a seat outside to enjoy the unseasonably warm weather. We appreciated the fact that this wasn’t going to be hectic & touristy, but also realized that we probably would not have the luxury of English translations on the menu, as we had seen in other restaurants. So we were a bit apprehensive at having to try out our limited French, especially when the sole waiter looked like the stereotype of the stern Frenchman who would have little patience for American tourists. And it was clear he did not speak much English (or at least wasn’t going to let us know that he did).


Fortunately, we knew enough French to recognize ham & cheese sandwiches & a few other items, including hot dogs which my fussy daughter figured was a safe choice. (We found throughout our trip that interpreting French menus wasn’t too difficult, once you learned to recognize common dishes and the words for ham, beef, chicken, raw, smoked, etc.)

We placed our order and reviewed the map and our plan for the day while we waited. Three of our dishes arrived quickly, roasted chicken with side salad, and two open face grilled sandwiches with cheese bubbling on top. (And they all tasted as good as they looked.) But there was no sign of Katie’s lunch. After setting the plates down, the waiter gave a us a quick nod as if to say “there you go” and then immediately turned and headed back inside. While Katie sat looking puzzled, the waiter stopped & pivoted to face her, shook his head, and made a gesture indicating she did not want her waist to get too large. Then he disappeared into the café. Before my daughter could get too flustered or upset, he reappeared with her plate of “frankfurters and frites,“ much to her relief.

After placing it with a flourish in front of her, he stepped back expectantly, as if waiting to see if we needed anything else. I noticed no condiments on the table, and realized I was going to have to figure out how to ask for ketchup (which, it turns out, is also “ketchup” in French). He just looked at us expressionless as we fumbled around a bit trying to explain what we needed & gestured pathetically, then with a sly grin pulled out the bottle he had hidden behind his back. We all had a good chuckle, including our “grumpy garçon.”


For help with planning your family’s dream vacation, contact Suzette Mack, Family Travel Advisor, at suzette@family-treks.com

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The Best Luxury Resort Deals for Families

Here are some great promotions for families offered by luxury resorts and hotels around the world. Some are available only for a limited time, but others can be booked year round (blackout dates may apply).

Mauna Lani Bay Hotel, Big Island of Hawaii
Second room 50% off through Dec. 23, 2011. A special note regarding this resort: Even their regular rates are a good value because they offer so many complimentary cultural activities, beach activities. And no charge for parking or internet access either!


Grace Bay Club, Turks & Caicos
Virtuoso promotion through Dec 16: 4th night free, bottle of champagne $100 dining credit, upgrade subject to availability, and daily breakfast for up to 2 guests. A family-friendly resort with Kids Town, an extensive children’s center complete with tree house, and a full roster of excursions, educational programming and kid friendly amenities.

The Goring, London
“Look Under the Pillow” rate of £525.00 per night for a family with up to 2 children 17 and under. Includes two rooms, full breakfast, cookie making with the pastry chef, non-alcoholic cocktail mixing in the bar, Nintendo Wii in the room, homemade cookies & milk at bedtime, bread bag for feeding the ducks, and a kids’ only competition. And of course, a special gift under your pillow! Available select dates Feb through Oct.

Shangri-La Hotel, Vancouver
Parents can book a luxurious Executive King Balcony room for themselves, and receive the connecting Superior Twin room with 2 double beds for the kids at 50% off. Includes Virtuoso amenities of daily deluxe Breakfast for 2, $100 spa credit, welcome amenity and upgrade based on availability. This new hotel offers an outdoor infinity pool, state-of-the-art fitness centre, and complimentary internet.

Ritz Carlton Hotels, New York City
Exclusive for my clients! Stay at Central Park or Battery Park and receive a 3rd night free, full breakfast daily, and a $100 hotel credit. Central Park guests receive guaranteed upgrades in select room categories, and all Battery Park guests will be upgraded to Club Level.


Ritz Carlton Key Biscayne, Miami
Receive complimentary Club access when booking a suite from Jan 28- Feb 6 and from Feb 25th – March 16. A family friendly hotel on 12 acres of oceanfront property just 5 miles from downtown Miami, offering water sports, 11 tennis courts, a spa, and oceanfront Ritz Kids’ program.

The Fairmont Kea Lani, Maui
Virtuoso Exclusive Experience* is available April 21 – June 19, 2011
Welcome amenity, buffet breakfast for two daily, and free self parking. A family favorite in the upscale Wailea area that has been recently renovated. This all-suite resort features a lagoon pool with a waterslide, a wading pool, and an adult’s only pool. Oceanfront villas with private pools are also available.

Fairmont Southampton or Fairmont Hamilton Princess, Bermuda
Both resorts offering free second room and Explorers Kids Camp is free through April 30. Plus kids eat free from the restaurant children’s menus.

Four Seasons Costa Rica
Fifth night free in rooms, and sixth & seventh night free in villas, through Dec 16. features ladybug & butterfly releases and fish feeding daily. Lots of on-site activities including bocce ball, volleyball, tennis, cycling, and more. A note to families regarding all Four Seasons resorts: The children’s program is always complimentary, and exclusive Preferred Partner amenities for my clients include daily full American breakfast for two, upgrade based on availability, free internet in suites and one amenity of the hotel’s choice (for Costa Rica, it’s a $100 spa credit).

Grand Velas All Suites and Spa Resort, Riviera Maya
Virtuoso Exclusive Experience available through Pleasant Holidays May 1 – July 5 Includes upgrade upon arrival (if available), welcome bottle of tequila, 20% discount on spa services, roundtrip private airport transfers. A new all-inclusive resort which has been receiving rave reviews from travelers and agents for its spacious family suites, some with private plunge pools.

Ritz Carlton Grande Lakes, Orlando
Exclusive Harry Potter package including back stage tour of the Hogwarts Castle and early entrance to the theme park. The resort sits on 500 acres of a nature preserve and features ladybug & butterfly releases and fish feeding daily. Lots of on-site activities including bocce ball, volleyball, tennis, cycling, and more.

Hotel Esprit Saint Germain, Paris
Paris for Families offer including connecting Deluxe Rooms, daily breakfast; wine and French cheeses and breads upon arrival; complimentary mini bar in your room; and much more. Virtuoso rates from 700 EU per night for four people for travel March 1 – May 31, 2011.

For help in planning the family vacation of your dreams, contact Suzette Mack, Family Travel Advisor at suzette@family-treks.com.

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Pampering Kids in Paris

Paris has become a popular destination for families, and the Four Seasons George V is doing more than ever to ensure that every child’s stay is memorable. Claudia Caringi, the Recreations Manager, personally greets families upon their arrival and is at their complete disposal to arrange a fun-filled stay in the City of Light!


Upon checking in, children are invited to pick a welcome gift from a toy basket. Then they are given suggestions of fun things to do and places to see within the hotel and out in the city. Each family receives a personalized itinerary to reflect the age and interests of each child.

Is 8 year old Matty into the “gooey is great” phase? How about a visit of the Parisian Catacombs! Does 6 year old Jenny want to be an artist when she grows up? What better way to merge culture and fun than a full day trip to Giverny, where Jenny could set up her easel in the countryside that has inspired Claude Monet, alongside an artist who could help her paint her first canvas? For budding chefs, a private pastry workshop can be scheduled with advance notice. Children can test their newly inspired talent by baking and decorating French madeleines, which are later packed up and brought back to their room for Mom and Dad to taste.


Teenagers are also catered to, either with recommendations on the trendy shopping venues or our new “My First Beauty Session” in our Spa, where a beautician teaches the tricks to a tasteful and fresh make-up.

Rooms are prepared with delicious amenities from the Pastry, seasonal fruits, and fruit juice or lemonade. And children also receive a Four Seasons George V t-shirt along with age-appropriate toiletries and bath linens. Parents arriving with children under 3 will find their rooms equipped for comfort and security, including play pens and electrical outlet covers.
In a city blessed with endless opportunities to merge fun and culture, the George V offers exemplary Four Seasons service to its younger guests with as much devotion as for its adult ones.


Guests who book through a Virtuoso travel advisor receive the following complimentary amenities:

– Upgrade upon arrival, subject to availability
– Daily continental breakfast for two in La Galerie Restaurant or via Room Service
– 85 EU spa credit once during stay

For more information about planning a great family vacation to Paris, contact Suzette Mack, Family Travel Specialist, at suzette@family-treks.com.

Paris Family Vacation

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A Home Away From Home in Europe

Families planning a trip to Europe are often challenged finding suitable, and economical, accommodations. As most hotel rooms sleep only two people, and connecting rooms are usually not guaranteed, I often recommend apartments or private home rentals for families traveling with children. They not only provide more space and many of the conveniences of home, but they are often comparable in price to booking two hotel rooms. And travelers need not worry that that they will be foregoing any luxury, either! There are exceptional apartments that are beautifully decorated, and in the best locations, if you know how to find them.


I asked my favorite source for Europe apartments, Small and Elegant Hotels, about their top picks for families. Small and Elegant specializes in luxury boutique hotels and apartments throughout Europe, including Italy, France, and Spain, as well as charming villas in areas like Tuscany and the Loire Valley. Bonnie, the owner, visits the properties regularly to ensure they meet her high standards, and she knows London and Paris like the back of her hand!

The Collingham (London) – This fine period building is located in fashionable South Kensington near Kensington Gardens and Hyde Park, overlooking a tranquil garden square. The superb shopping areas of Knightsbridge and Chelsea are close by. Well furnished apartments ranging from 1-3 bedrooms each have a fully equipped kitchen and satellite TV. Maid and laundry service is available as well as 24 hour reception and security.

Hotel Residence du Roy (Paris) – Just a few steps from Champs-Elysees, and Plaza Athenee, this tastefully decorated 4 star hotel is equipped with all the comforts of a prestigious hotel: bar, satellite TV, in-house movies, air-conditioning, internet access, concierge, room service. personal safe, and parking. They offer standard rooms, split level duplexes with full kitchens, and suites with kitchenettes. And their restaurant is rated in the top 20 in Paris!


Domus (Rome) – This is a wonderful 18th century building of prestigious flats located in the famous Palazzo Pierret in Piazza di Spagna in the heart of Rome, with an incredible view over the Spanish Steps. The spacious apartments, which sleep 2- 10, have sitting rooms, kitchens, elegant bathrooms, and are equipped with air conditioning, satellite TV, direct telephone lines, and internet access. Suites which sleep up to 3 guests are also available with kitchenettes. I am confident that my clients are in good hands when I book their accommodations through Small and Elegant Hotels. They not only have some of the best rates, but their expertise and personal connections are priceless. In fact, they can still guarantee 2009 rates for next year, but soon that option will go away, as 2010 is predicted to be a busier travel season.

So if you are planning a family vacation to Europe, contact Suzette Mack, Family Travel Specialist at suzette@family-treks.com. I have arranged a special amenity with Small and Elegant Hotels exclusively for my clients!

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