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Behind the Scenes With Suzette: My First Virtual Travel Conference

Virtuoso Travel Week wrapped up recently, a huge event normally held in Las Vegas, which went virtual for the first time. While I missed seeing my colleagues and travel partners in person, the outcome was the same:  strong connections with the people who have the most influence over my clients’ travel experience, who will hand select their hotel room and VIP them, and who I will call on for support with a special request or a problem.

Suzette Mack with team from Africa

A supplier’s network of contacts and personal relationships with hotels in the destination are my most important consideration when selecting who to partner with for my clients’ trips.

Of course it’s a sales event as well, and I love getting the inside scoop on what’s new and what’s going on behind the scenes that you won’t find on the internet.

Some highlights this year:

  • An adventure tour operator has structured their pricing so 6-7 travelers can take over many of their tour dates as a private trip with no increase in cost. How great for family groups or couples traveling together!
  • A sneak peak at two new resorts: one opening soon in Sonoma wine country, and something completely unique on the Pacific Coast of Mexico.
New hotels in Sonoma Wine Country and the Pacific Coast of Mexico

Exciting new hotels opening in late 2020 – reservations being accepted now!

  • Suppliers are working on vetting more private luxury beach houses, villas, and apartments so we can book them with confidence for our clients.
  • Some resorts have interconnecting 2-4 bedroom options, but they are not advertised on their website because they have to manually block them. We must contact our sales reps to book these.
  • A luxury cycling company has the motto is BIKE – EAT – DRINK – SLEEP.  You can choose your priorities!
Cycling tour in Zion National Park

A Southwest national parks trip includes a visit to lesser known Snow Canyon State Park.

  • Hotels are coming up with creative ways to make the vacation experience special while still social distancing:  private movie nights offered on bungalow patios, mobile bar carts instead of public bars.
  • A Sedona resort is debuting a new adventure center for hikers and mountain bikers. Talk with an expert to pick the right trail, and rent top of the line gear.
  • Several guest ranches are open through winter with fun programs for families.
Guest ranch lodge with christmas tree

Ranches offer a “home away from home” winter experience, with accommodations from lodge rooms to cozy private cabins to multi-bedroom fully-equipped homes.

  • One of the most exciting and innovative developments: A few resorts have announced homeschool packages, where they will provide remote learning space and staff so kids can keep up with coursework while the parents work.

Holiday space is starting to book up, and I can confirm that as I have had two clients this week find out the resort they wanted is not available. But many properties which normally sell out by now do have space.  Cancellation policies are more flexible than usual (some even up 24-48 hours prior to arrival), so planning now is risk-free for at least several months.

St Regis Bora Bora overwater bungalow

Virtuoso exclusives in Bora Bora include 4th night free, daily breakfast (some  with dinner, too), $100 hotel credit, and roundtrip airport shuttle.

Also check out Virtuoso’s recap of the 9 Best Things Learned at Virtuoso Travel Week.

I didn’t attend any cocktail parties, but I did get martini tips from a bartender in London. And I bonded over a love of boxers with the owner of a beautiful Tuscany resort who’s also a Michelin chef. (I don’t speak Italian, but I think  our dogs may be betrothed now??)

Screenshots of meeting with Tuscany resort owner and luxury hotel in London

Il Falconiere, a Relais & Chateaux property in Cortona, and Egerton House, one of only 15 Forbes 5 star hotels in London.

Whether or not to plan travel now is a personal choice, but if you hope to get away in 2021 (or even 2022 for big trips like Africa), we should talk.  Drop me a note or give me a call at 408-223-6155, I’m always happy to talk travel!

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Napa’s Winter Wonderland

No, it’s not blanketed in snow.  But it is blanketed in yellow mustard, and the hills are a gorgeous bright green that will be gone well before summer begins.  Napa Valley should be visited every season, as it is beautiful year round.

Welcome to wine country!

I made a quick trip to Napa this weekend to check out one of the newest luxury hotels, and also  visit some new wineries, and an old favorite.

Las Alcobas Napa Valley

This Starwood Luxury Collection resort expertly combines rustic and modern elements, paying homage to the area’s agricultural history, without sacrificing luxury.  On arrival you check in at a Victorian house at the front of the property.  But the majority of guest rooms are in three modern buildings, one which faces Beringer Estate, and the others facing a vineyard at the back of the property.

I love a good old-fashioned porch!

Guests can enjoy a cocktail while the concierge works on their requests at a table nearby.

We loved our Vineyard View room, which had floor to ceiling windows and a lovely private patio with fire pit.  All standard rooms in the outer buildings have the same layout and amenities, and there are also larger suites and junior suites.  There are many natural elements like wooden floors and tables, but details like motorized blackout shades, control panels for lights, an Italian rain shower, and a Toto toilet ensure you feel pampered.  Even the event center is referred to as “The Barn,” but is worthy of housing wedding receptions and corporate events rather than livestock.

Furnishings by Italian designer Casa Zeta

Loved our marble sink!

The pool was heated to 82°, so hearty souls could take a dip.  It was too cold for me,  but I enjoyed the spacious seating area with fire pits and a full view of the vineyard. And if I had just one more day, I would have taken advantage of the steam room in the spa which is complimentary for all guests.

Not many pools have a vineyard view.

So much space!

Acacia House Restaurant is  not only gaining quite a reputation for itself in the area, but it was named one of the best new restaurants of 2017 by the San Francisco Chronicle.  I can understand why after enjoying a fantastic breakfast and lunch.  I also had to try their signature margarita, which comes from their sister hotel in Mexico City.

White chocolate cake with cinnamon goodness on top.

Sea salt foam is a new twist on an old classic.

Virtuoso amenities for my clients include:

  • Upgrade on arrival, subject to availability
  • Complimentary Full American À La Carte Breakfast for two daily for duration of the stay
  • $100 hotel credit
  • Welcome Amenity & Bottle of Wine
  • Early check-in/late check-out, subject to availability

The location is perfect for wine tasting.  It’s right on Hwy 29, just after passing through St Helena.  With several restaurants within a half mile, it’s a pleasant walk to dinner even on a chilly evening.  But you can also have the house car whisk you downtown in minutes.   It’s also a convenient location for visiting some of the best wineries in the Calistoga area; the three we visited were within an 8 mile radius of the hotel.

Words of wisdom

Wine Tasting Suggestions (available by appointment only)

Reverie – Tasting fees are waived for guests of the hotel (concierge must make the appointment).   There is no fancy tasting room,  on arrival you are invited into a private room on the second floor of a turn of the century barn.  But I really liked it because of the informal tasting experience, the pretty grounds, and the good value, as all wines are <$100.  We had a private room to ourselves, and chatted with the Director of Hospitality about not just their wines, but the California wine industry in general. When there was a break in the light rain, we strolled out to enjoy more wine in their small redwood grove – that’s not something you find very often!  They also have a large garden where tastings are done in the warmer months (the late wife of the founder was a Master Gardener).

Is there anything more quintessentially California than tasting wine under a redwood tree?

It doesn’t take much imagination to see the photo op potential when these gardens are in bloom.

Venge – I had been to this winery several years ago on a girls’ trip and was wow’ed, and it did not disappoint for my second visit. This is one of the nicest tasting rooms I have visited, with tables scattered throughout a cozy room with a gorgeous view overlooking the vineyard.  (Tastings are also fofferd on the deck in nice weather.)  The experience was a bit more scripted than Reverie, but still very nice, and  I appreciated that our host gave us time alone to enjoy the wine.  They also aggressively aerate the reds before serving them, which makes them even more yummy.  Their top cabs are expensive, but amazing, and for smaller budgets they have an excellent red blend for <$40.

A much better view than standing elbow to elbow in a public tasting room.

See those cars in the background? No, you don’t.

A final note about the fires last fall:  There was no evidence of the fires as we drove up Hwy 29.  The main fire was in the southeast hills, and even if you know where to look, it’s difficult to see any signs.  (I tried, even using a map of the fire perimeter for reference.) So Napa Valley is fully open for business and beautiful!

A lovely retreat at the end of the day. We were even able to enjoy the patio on a February evening because of the firepit.

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Back in Time in Boston

If you follow me on social media, you already know that I have the pleasure of visiting Boston several times a year because my son attends Boston University.  (And plays goal for the BU Club Ice Hockey team – Roll Pups!)

Visitors are steeped in history wherever they go in Boston, but this time I got some new history lessons in the Back Bay and Kenmore neighborhoods.

The Fairmont Copley Plaza is an institution in Boston, and you feel it as soon as you walk in the front door. It’s evident in the architectural details and photographs on the wall, and it’s no surprise the Fairmont is included in Historic Hotels of America.

A grand entrance!

If only I had a wide angle lens to capture all the details.

But rest assured, the rooms have modern amenities, and the junior suites are especially spacious! For something really unique, check out their Signature Suites!

Who says historic hotels have to have tiny rooms?

Virtuoso amenities for my clients are:

  • Upgrade on arrival, subject to availability
  • Full breakfast daily for up to two in-room guests, in OAK Long Bar & Kitchen
  • $100 Hotel credit
  • Complimentary Wi-fi
  • Early check-in/late check-out, subject to availability

I toured the hotel with a staff member who pointed out many interesting features, such as the ballroom built during the Prohibition, the tracks in OAK from an old carousel, and autographed pictures of past Presidents and celebrities.

Can you guess what is hidden behind one of these panels?

Wish I could have seen this in person!

Especially dear to my heart are the hotel’s canine ambassadors. On my first visit, I got to meet Catie, who passed away in May. She was beloved by the entire city, and has been honored in many ways, including having one of the famous Duck Boats named after her. (It’s the white one with paw prints.)

Catie on the job in 2014.

We had less time for sightseeing on this trip, so we were struggling to with how to spend the few hours we had left. Then we remembered: Fenway Park offers tours! I am not a baseball fan at all, but even this appealed to me, because I have seen the famous landmark in many movies.

I was not disappointed. The tour was very interesting, as we learned about the history of the park, the team, and the neighborhood. There were gorgeous views of the Boston skyline, and the highlight was getting to sit on top of the Green Monster.

Gorgeous day, gorgeous view.

On top of the monstah!

My insider tip: Go on a game day. The Red Sox were playing the Toronto Blue Jays, so it was even more fun to experience the game day vibe around the stadium and see the teams warm up on the field.

For dining, we went to some old favorites like Luke’s Lobster and Flour Bakery. We also tried some new places including Audubon near Fenway, and La Piazza in Eataly.

Crab, shrimp, lobster AND chowder for those who can’t decide.

Don’t be scared away by the line at Flour, it moves fast & it’s worth the wait.

Nobody ever has to worry about finding a good place to eat in Boston, but you do need to make reservations very far in advance for weekends and holidays at popular restaurants!

I’ve visited all the luxury hotels in Boston, plus a few solid 4 star hotels, so I can help you find the best option for your trip, and share more of my insider tips.  Email me at suzette@suzettemacktravel.com, or use the Contact button in the top menu.

 

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Summer Vacation Solutions

Don’t panic if you haven’t planned summer vacation yet. There are still many options available, and you can even get some pretty good deals.  I have many offers in my inbox, I just pulled out a sampling of what’s available around the globe.

Kids Free in the Galapagos

With Lindblad Expeditions’ 50th Anniversary Savings, book a Galapagos trip by July 1, 2017 and the first child travels free, the second at 50% off on select departures!  Snorkel with sea lions, hang out with giant tortoises, hike right next to iguanas and blue-footed boobies and kayak along the most idyllic bays. You’ll do, see, and learn more with the most experienced Expedition Team in the islands! 

Yes you can get this close! 
Bucket list item- check!
Fun for all ages!


And if you can’t make it this year, book any 2018 expedition before June 1, and you’ll be guaranteed the 2017 rates.

I had the pleasure of traveling to the Galapagos with Lindblad in March, check out more of my photos here.  

Cruise to the Great Land

Several lines still have space available for Alaska this summer.  Crystal Cruises is offering Kids’ Sail Free when sharing a cabin with 2 adults on most departures.  That can be combined with their Crystal Clear Choice promotion which offers a choice of savings, including a $600 per person onboard credit!  AND my clients also get an additional onboard credit courtesy of Virtuoso.

From ship to glacier in a few hours

Regent Seven Seas is offering a Book Now Bonus on all sailings, including $250 per person shipboard credit for Alaska.  And if you select a Virtuoso Voyages sailings, you also receive your choice of amenity, either a shipboard credit or an exclusive shore excursion.

Glacier Bay is just one of several locations
where you can see spectacular glaciers

Seabourn’s Extraordinary Opportunity Event runs through June 13, with special savings on select 2017 departures including:
• Three Veranda Suite Category Upgrade
• Veranda for Oceanview category Upgrade
• Onboard credits up to $1,000


Say Aloha to Hawaii

Four Seasons Resorts on Oahu, Maui, and the Big Island are offering resort credits of up $200 per night for select dates (credit varies by room category booked).  The Four Seasons Resort Lanai is offering a $1000 activity credit for guestrooms, and $2000 for suites.  Stay longer than 5 nights and the credit increases, and all this can be combined with our Four Seasons Preferred Partner amenities.

Maui beaches rock!

Kings Pond is fun for families who like to snorkel
at Four Seasons Hualalai

Hit the Beach in Miami

Acqualina Resort & Spa in Miami is offering a Family Escape Package through Sep 30, including

  • Daily access to the Children’s Center, home to the AcquaMarine program offering educational marine-themed programming for children ages 5-12
  • Access to the resort’s beachfront basketball, soccer lawn, foosball and ping pong tables.
The kids may never want to leave

  • Daily activities for toddlers including bike time on a no-pedal Strider Balance Bike, stretch sessions and relay races on the beach
  • A $40 spa credit for up to two adults 
  • Daily buffet breakfast for two (or four in a two-bedroom suite)
  • Complimentary Valet Parking
  • Complimentary Wifi

Parents may never want to leave, either!


Caribbean Getaways

Ritz Carlton Reserve Dorado Beach is offering a Stay Longer promotion, with 10-30% savings on Ocean View and higher rooms.  The longer you stay, the more you save.  And you receive a $50 per night resort credit, as well as Virtuoso amenities.  No passport needed to visit Puerto Rico! 

Besides these beautiful rooms, they have residences
and a 5 bedroom plantation


Shore Club Turks & Caicos lets you stay for 7 and play for 5 when booking a full size suite or penthouse. Rates include breakfast daily, free calls to the USA & Canada, Kids Club for 4-12, use bicycles, tennis court, fitness center, and non-motorized water sports, and wifi.  And of course you can enjoy their four pools: Adults Pool, Family/Resort Pool, Colonnade Pool and lap pool.

An exclusive retreat on Long Bay Beach

Nicaragua Ecolodge Package

My “go-to” Central America supplier is offering an amazing program that includes two of the most authentic and luxurious ecolodges in Nicaragua at a fantastic low price.  You first visit Jicaro Island Ecolodge, one of National Geographic’s Unique Lodges of the World, located on a private island on Lake Nicaragua.  

You don’t have to rough it at an ecolodge

Then you are transferred to Morgan’s Rock Hacienda & Ecolodge, a Virtuoso property located right on the beach.  You can choose from a wide selection of tours in each location, including visits to volcanoes, artisan markets, and colonial towns.  Rates include 3 meals a day at Jicaro, and breakfast at Morgan’s Rock, plus other value-added amenities.

This beach!

Don’t let summer slip away without making some fabulous family memories! To get started, contact Suzette at suzette@family-treks.com.

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Sail Roundtrip out of San Francisco with Crystal Cruises

Travelers in California have more options to cruise with ease and avoid airport headaches next year.  Crystal Cruises is offering two sailings roundtrip out of San Francisco aboard the Crystal Symphony in 2018: 

You can even see the parking garage from here.
Hawaii Sojourn 
July 15 – 31, 2018
17 days Roundtrip to Hawaii
  

Coastal Collection
July 31 – August 10, 2018
11 days Roundtrip to Cabo San Lucas

Guests who book with me are automatically enrolled in the complimentary Virtuoso Voyages program, which include these amenities: 

> An Exclusive Shore Experience
            ~or~ 
   $200 – 250 Shipboard Credit Per Person
> A private cocktail reception
  
Crystal offers a true all-inclusive luxury cruise, including:
  • Gratuities
  • One evening of specialty restaurant dining
  • Champagne, fine wines, premium spirits, non-alcoholic beverages
  • Other drinks like specialty coffees and smoothies 
  • 24-hour room service and in-room minibar
  • Wi-Fi/Internet
  • Special events like wine or cheese tasting

and much more!

Silk Road Specialty Restaurant
Silk Road Menu
ANYTHING you order at this bar is included. 

I was able to tour the Crystal Symphony in San Francisco last fall, and I was impressed with her elegant decor, the quality of the food, and the variety of public spaces, which means it never feels crowded.


Lots of room to gather, bring some friends!
Outdoor dining is the best.
I love these colors!

Learn photo/video editing or web design at Computer University@Sea

Here are recent testimonials from 2016 travelers:
“Wow. Our trip was FABULOUS, Suzette! Crystal Cruises = perfection. We will never be able to cruise on any other line because of how spoiled we are!!! I can’t recommend Crystal enough. The service is impeccable. The boat is beautiful. The food is amazing. We never waited nor wanted for anything. We loved it!!!” 
– Alaska Honeymooners
“We laughed harder than we have in years and spent quality time together that you just can’t get when emails and texts are coming in every minute. We can’t wait for our next adventure at sea!”
– Haisley Smith, Brownell Vice President of Marketing and Development
The comforts of home

Crystal has also extended their Crystal Clear Choice promotion through June 30 on select 2017 and 2018 cruises, including some Alaska sailings! Receive your choice of:


– Fare reduction up to $1000
– Air credit up to $1100
– Onboard credit up to $1250

And it’s combinable with Virtuoso Voyages amenities! 

Email me for more information, and to be sure you get the best fares and amenities.
Bon Voyage!
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Spring Break Trips That Don’t Require a Passport

It’s not too late to plan a spring break trip! And you don’t even need a passport, check out these great options:

ARIZONA

You have to forego a beach, but not beautiful resorts with fabulous pools!
I love the desert scenery.

A serene retreat at the base of Camelback Mountain, a “hotel within a hotel.”   Families will appreciate the kids’ club for ages 5-12  and access to The Phoenician’s 7 pools and 165-foot water slide as well as a private infinity pool. 
Making a splash with young kids. 
Special Offer: 4th night free April 5 – December 24, 2017

Virtuoso Amenities
– Room view upgrade on arrival, subject to availability
– Full breakfast daily for 2
– $100 Food & Beverage credit (Additional $100 food and beverage credit when staying 3 or more nights in a Canyon Suite, through March 5)
– Early check-in/late check-out, subject to availability
– Complimentary Wi-Fi

HAWAII

Even if you’ve been before, remember that each island is unique and offers activities not found anywhere else.

Unscheduled stop at a roadside market
My recommendation:  Fairmont Kea Lani, Maui

Every room  is an 800 sq ft 1 bedroom suite, which normally goes for premium pricing at other resorts.   So families get space & privacy, plus a beautiful, quiet beach, two level pool with waterslide, and adults only pool. It’s one of my personal favorites.

Special Offer: 5th night free through March 31

Virtuoso Amenities
– Upgrade on arrival, subject to availability
– Daily buffet breakfast for 2
– $100 Spa Services credit
– Early check-in/late check-out, subject to availability
– Complimentary Wi-Fi

PUERTO RICO

A Caribbean gem that has it all:  beautiful beaches, culture, historic military forts, street art, and unique natural attractions like El Yunque rainforest and bioluminescent bays.

What kid doesn’t like seeing cannons up close?

This luxurious island sanctuary has only 115 oceanfront guestrooms spread across 50 acres and one mile of beach.  Larger families can book a residence on the beach or even a 5-bedroom hacienda.  Jean-Michel Cousteau’s Ambassadors of the Environment program offers exciting and memorable adventures, such as snorkeling, hiking and exploring an archaeological site on property. 

One of the US’s pretties beaches!
Special Offer: Stay Longer promo with discounts of 10-30%. The longer you stay the more you save!

Virtuoso Amenities
– Upgrade on arrival, subject to availability
– Full breakfast daily for 2
– $150 Resort credit
– Early check-in/late check-out, subject to availability
– Complimentary Wi-Fi
AMELIA ISLAND

The northern coast of Florida offers southern charm, as well as miles of unspoiled coastline, pristine beaches, and even some pirate history!

Barrier island bliss
My recommendation:  Ritz Carlton, Amelia Island 

One of the most popular beach destinations on the East Coast, this luxurious barrier island hotel is surrounded by 13 acres of island beachfront.  Activities abound, including 18 holes of PGA championship golf, 4 tennis courts, and charming Fernandina Beach just 10 minutes away with boutiques, antique stores, and excellent restaurants.

Elegant, classic, and oceanfront
Special Offer:  Book an Oceanfront Suite for at least two nights  and receive a connecting room for only $149 per night, through April 30.

Virtuoso Amenities
– Full breakfast daily for 2
– Upgrade on arrival, subject to availability
– $100  Spa Services credit
– Early check-in/late check-out, subject to availability
– Complimentary Wi-Fi
 
SOUTHERN CALIFORNIA

One of the most accessible destinations, with lots of nonstop flights from around the country. A Mediterranean climate means outdoor activities are available year-round, and it offers incredible diversity: mountains, desert, and coastline a short drive from Beverly Hills, Hollywood, and Disneyland! 

Butter beer at Universal Studios!

My recommendation:  Terranea Resort
Active families will love this luxury eco-resort’s Aqua-Terra Adventures program, staffed by naturalists, ornithologists, and artists.  Activities range from kayaking, tidepooling, and surfing to cycling, painting, and hiking.  They even have a falconry program!

A private playground just outside LA
Special Offer: Save 30% on reservations 5 nights or longer through Feb 28.

Virtuoso Amenities
– Upgrade on arrival, subject to availability
– Full breakfast daily for 2
– $100 Resort credit
– Early check-in/late check-out, subject to availability– Complimentary Wi-Fi

For help with planning a spring break getaway, contact suzette@family-treks.com

You could be here soon!
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High Adrenaline Hawaii

I recently vacationed on the Big Island of Hawaii with my family which includes two teens.  We had not been there since they were very young, so this time we got to experience some more active adventures.

This island has a large variety of unique activities, so if you are looking for more to do than just lay on the beach or by the pool, it could be the perfect destination for you.  Check out some of the fun things we did:
Stargazing at Mauna Kea
While looking through telescopes is not a high energy activity, getting to the top of the volcano does take some effort.   The Visitor Information Center is at 9200 ft, and at nightfall temperatures drop into the 50’s or below.  So we packed long pants, hats, gloves, and sweatshirts along with our bathing suits.   If you have a “true” 4WD drive vehicle you can drive to the  14000 ft summit on a steep gravel road (check safety guidelines first). 
Setting up the telescopes
Here you have one of the clearest night sky views on the planet, we could easily see the Milky Way with the naked eye.  We also  saw Jupiter, Mars and Saturn through telescopes, and watched deep space images on video monitors.
 

The Milky Way seen from Mauna Kea


Zodiac Raft Trip to Kealakekua Bay
Inacessible by car, Kealakekua Bay is one of the most protected harbors on the island and has exceptionally clear water. It is also the site of the Captain Cook Monument, the only foreign-owned land in the United States.  The crew will fill you in on the whole story.  You can also book catamaran trips and kayak trips, but if you like speed and watching dolphins surf next to you, the zodiac boat is the way to go.
Chasing a fish off a volcano
Exploring Hawaii Volcanoes National Park
There is a lot to see here, and I generally recommend my clients spend a night or two at the summit. (I review the pros and cons with my clients as we design their itinerary.) 

Checking out a steam vent with a GoPro
Walk through a lava tube
We powered through a full day trip from our resort, and were still able to drive the entire length of Chain of Craters Road, have dinner, then go back to see the glow in the caldera after dark.
Kilauea by day and night
What’s exciting right now is a new lava flow which started right before our arrival.  It does require  advance planning as views are only accessible from a parking area about 45 minutes outside the park entrance, and you must hike a few miles along an emergency road.
Note: Lava conditions can change in hours, so visitors need to read the current updates on the NPS website, and talk to rangers before heading out on any hikes.
Lava arches at the end of the road

Night Snorkel With Manta Rays

This was not only the highlight of our trip, but could very well be one of the most amazing wildlife encounters we will have in our lifetime. Because of the particular tour we booked, we had at least a dozen huge manta rays (3-10 ft. wing span) swimming within inches of us.  Yes, it was scary at first, but it didn’t take long to relax, realize we were safe, and enjoy the experience.  You can see a video my son took with his GoPro here.

This isn’t a spaceship, it’s the underside of a manta ray!


And More Snorkeling!
The Big Island is known for some of the best snorkeling in Hawaii and we were not disappointed.  This is one of our favorite activities (we call ourselves “snorkel snobs”), so we chose a resort that had good snorkeling on site and several good beaches nearby, including one with black sand.  There were also lots of turtles at our resort, so it was not unusual to see them in and out of the water. 

Great snorkeling right at our resort
Lots of coral reefs and fish like this Moorish idol
Naptime!
There are many other fun adventures on the Big Island that we didn’t have time to fit in our trip:


Waterfall zip line ~ ATV or horseback riding at Waipio Valley ~ Swim with dolphins

Akaka Falls


Helicopter flightseeing  ~ Lava hike ~  Bicycling tours ~ Scuba and SNUBA


Lava fields

For more information about how to plan a fun Hawaii vacation for your family, send an email to suzette@family-treks.com.

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Beating the Heat at The Ritz Carlton Rancho Mirage

I recently traveled to the Palm Springs area for my nephew’s graduation.  My sister and I grabbed the opportunity for a one night girls’ getaway, and I instantly thought of the Ritz Carlton Rancho Mirage, a property I have been eyeing for a while. I have many clients who travel to this area to visit family, or attend events like the Coachella Music Festival.

Palm Desert
The desert is hot in summer, of course, but this particular weekend it was even hotter than normal, with temperatures around 115 by mid afternoon.   Now why would someone want to spend good money at a luxury resort in these conditions??  Would you do anything other than sit in your room? 
Note the time at the top

Well, in fact I learned that this is the BEST place to be when temperatures are soaring, for several reasons:

> If you are going to be stuck inside, why not be stuck inside a beautiful resort with an elegant bar and restaurant with views, or a spacious room with comfy beds?

Inviting seating area in the lobby

Indoor – outdoor decor
Lots of space in even the entry-level rooms

> Most homeowners’ pools are too warm to enjoy when temperatures soar above 100 deg.  But the Ritz Carlton’s pools were chilled, so they were refreshing, and after a quick dunk we were even comfortable sitting on the lounge chairs for quite a while.

Checking out the family pool from the poolside bar

> The resort had many outdoor shaded seating areas.  And while it’s still hot in the shade, it is cool enough to be tolerable. When you’ve been out in 115 deg temps, the upper 90’s feel relatively cool.

Outdoor bar seating
A quiet area in the shade around the corner from  the bar

> There are misters outside the rooms and around the pool, so you don’t even have to get completely wet to be comfortable.

Our private patio with misters and a shared firepit 
Sure doesn’t feel like it’s 115 now!
We were at the resort for exactly 24 hours, and we relished every minute.  We enjoyed a fantastic wine tasting while waiting for our room, hosted by a rep from Michael David wines. 
Big reds – yummy!
Ready for a group of locals to visit

Once in our room, we quickly changed and headed over to the quiet adult pool, with fabulous views across the valley.  

So peaceful!
Location, location, location!
We had to drag ourselves away for our dinner reservation at State Fare, and when I heard they were known for their hamburgers, I knew exactly what to order.  And my sister was happy to try the fried avocados that she had heard others rave about.  

It was as good as it looks.  And those fries!!
Guests dining at the steakhouse have a fantastic view of the valley
After dinner the temperatures had dropped to more reasonable levels, so we strolled around the grounds.   We knew the rooms on the west side were getting a great sunset view, as we could see the last rays glowing on the mountains across the valley.
Firepit rooms next to the lawn are perfect for families,
Never tired of the reflecting pool, which was always changing
Kids were playing lawn games as parents watched from their patios with fire pits, and some guests were eagerly waiting for the telescope to be set up for stargazing.   There were plenty of private spaces around the resort where guests could sit and chat.
Whimsical decorations
Bye bye sun, hello cooler temps!
The next morning we grabbed our coffee and found a quiet spot to read and enjoy the view, then took a tour of the spa.

Morning light
Great nighttime and daytime views from this spot
Another look at those firepit rooms
The co-ed lounge at the spa

For our remaining hours in paradise we hung out by the main pool, which was just steps from our outdoor patio.  After lunch, we relocated to our patio with the misters to enjoy our last few hours of our girls’ getaway. It was with great reluctance that we packed our bags and headed home.

Yummy poolside tacos!
Really, we have to leave?
When I book clients at the Ritz Carlton Rancho Mirage, they receive these complimentary Virtuoso amenities:

* Upgrade on arrival, subject to availability
* Daily buffet breakfast, for up to two in room guests
* $100 resort credit
* Early check-in/late check-out, subject to availability

Yes, this breakfast is free for my clients!
And more breakfast around the corner (surrounded by wine)

So don’t be scared to head to the desert in summer.  It might turn out to be a really cool vacation!

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The Best Luxury Resort Values in Hawaii

There are so many great resorts in Hawaii, how do you pick one? Hopefully this guide will help you find the best value for your money!

Oahu: The Modern Honolulu
A member of the Ritz Carlton hotel group, The Modern is cosmopolitan and chic, with a splash of Hawaiian whimsy.  It’s luxurious and intimate, yet has all the amenities one expects of a luxury hotel including spa, nightclub, and two pools.  The oceanfront location is close to great beaches, shopping, and restaurants.
If you book an ocean view room through a Ritz Carlton STARS agency, you are automatically upgraded to a Studio Suite if available, which has a king bed, sofa bed, and a private terrace.  And there are no resort fees, even high speed internet is included!
 

Modern rooms at The Modern Honolul

Insider Tip:  Several Daybed Experience Packages are offered which include unlimited use of a daybed for the entire day,a 3-5 course tasting menu, and wine or cocktails.  You can upgrade to add a 30 min couples massage.
Pearl Harbor
Kauai: St. Regis Princeville / Grand Hyatt Resort & Spa
Frankly, there are limited 5 star options on Kauai, so the rates don’t vary dramatically, and they offer the same Virtuoso amenities:  daily breakfast for two, amenity valued at $100, upgrade on arrival if available.  But they offer two different experiences.
The St Regis Princeville is perched on Hanalei Bay, boasting one of the most scenic views in the world, perfect for a romantic getaway.  The north shore is known for its spectacular unspoiled scenery, which is why many movies have been filmed here (and many celebrities have made it their second home).  It also offers some of the best adventure activities and snorkeling on the island.
 

Hanalei Bay

The Grand Hyatt Resort and Spa has a slight edge if traveling with young children, with its lagoon style pool and fun waterslide, plus they will guarantee connecting rooms in advance.  There is plenty of on-property entertainment, and a luau is offered twice a week.   It is not on a swimmable beach, but they have a sandy lagoon, and are only a few minutes from Poipu Beach.  The island’s south shore is a good location in the winter months, as the north shore beaches are not safe for swimming with the high surf. 

Grand Hyatt waterslide
The island is not that big, so no matter where you stay, it’s not a long drive to any activity or attraction
Insider Tip:  Take a snorkeling cruise to the Napali Coast in the morning, then drive up Waimea Canyon in the afternoon to get a birds’ eye view of the same coastline.
 

Napali Coast

Big Island: Mauna Lani Bay Hotel and Bungalows

This low key resort on a beautiful white sand beach is a lesser known gem, but guests tend to return over and over because of the great service and authentic Hawaiian ambiance.  Rates are some of the best for a resort of this caliber, and Virtuoso clients are upgraded at time of booking if possible, making it an even better deal.  Daily breakfast and $100 resort credit are also included in the Virtuoso amenity package. The resort fee is also one of the most inclusive to be found.
 

One of the nicest Big Island beaches

They recently announced the Bungalow Inclusive Experience which includes accommodations in a 2 bedroom bungalow, private roundtrip airport transfers (or a rental car), daily $500 spa or golf credit, and 3 meals a day for up to six people!  The bungalows are 2,700 sq. ft. including two master bedrooms, wet bar and full kitchen, and a large private outdoor space with jacuzzi and heated swimming pool.
 

Snorkeling with turtles is always a highlight

Insider Tip: Baby turtles are raised in salt water ponds on the property.  If you visit during the Fourth of July holiday, you can watch them be released into the ocean.

Maui: The Fairmont Kea Lani
This is not only the best value on Maui, but possibly the best value in all of Hawaii.  Suites command premium rates at most resorts due to limited availability.  But every room at the Kea Lani is an 800 sq ft one-bedroom suite!  With huge bathrooms, entry foyer for stashing gear, queen size sofa sleeper, wet bar, and spacious lanai, they are perfect for families.  Larger groups or couples traveling together will appreciate the space and privacy of villas near the beach, which have a full kitchen, dining area, and private plunge pool.
Virtuoso guests receive complimentary daily breakfast, $100 spa credit, and upgrade on arrival if available.
 

Two level family pool with water slide

Insider Tip:  If you have young children, book one of the twelve poolside suites which is just steps from the family pool. 

Haleakala
You may be thinking “What about Lanai?”  Well, you really don’t have much choice there, but what a choice it is!  The Four Seasons Manele Bay is re-opening on Feb 1 after a renovation, and they are celebrating with a 4th night free offer and guaranteed upgrade at time of booking (through April 30), exclusive to clients of Four Seasons Preferred Partner agencies. Four Seasons resorts are always a great value, because they include so much in the rates, such as internet, snorkeling gear, and the Kids For All Seasons program.
 

Four Seasons Lanai beach


If you’re ready to head to Hawaii then click here!
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