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One of my favorite movies of all time is “Big” starring Tom Hanks, about a boy who wishes to be grown-up, and then has that wish granted by a mysterious carnival game. Everyone remembers the scene where he dances with his boss on the big piano in the toy store.

So I got a kick out of a new program recently introduced by Kitt Garrett: a private dance lesson on the big piano at FAO Schwarz – before the store opens to the public!

Kitt is a New York City insider who knows just about everyone and everything in the Big Apple. She is my best resource for clients who want exclusive experiences, from a guided walk with a professor of art or architecture, to a shopping tour in the Garment District, to private cooking or dance classes.

“Dance on the Big Piano” is a part of a custom New York City vacation package which can include the following options:

– Roundtrip Airport Transportation
– Hotel Accommodations
– Broadway Theater Tickets and Backstage Access with a Cast Member
– Private Tour at the American Museum of Natural History with Preferred Space Show Seating

– Private Scavenger Hunt at the Metropolitan Museum of Art

– Lunch at the River Café with Private Guided Walk Across the Brooklyn Bridge
– One Hour Harbor Tour
– Two Hour Private Bike or Pedi-Cab Tour of Central Park
– Visit to Statue of Liberty and Ellis Island with a Private Guide
I don’t have a price as the program is completely customized, depending on the client’s interest and budget. It’s safe to say it’s not the cheapest way to visit NYC. As we found on our trip this past summer, many of the tourist attractions are easy to see on your own (though advance planning is recommended to avoid long lines during peak times).

But Kitt’s programs are perfect if looking for something “over the top” to celebrate a special occasion, or as a special reward for a corporate incentive trip. And working with Kitt ensures clients a seamless, hassle-free experience with full VIP treatment.

For more information about planning a memorable trip to New York City, contact Suzette Mack at suzette@family-treks.com.

Ok, maybe you think traveling with your kids is all the wildlife you need. But honestly, there is almost no better way to ensure kids have fun on vacation than to take them where they can see cool animals up close.

Here are some of our most memorable animal encounters:

Riviera Maya – The jungle extending from Puerto Morelos to Tulum is home to not only dozens of great family-friendly resorts, but also to many lizards. At the Fairmont Mayakoba, we couldn’t take two steps without seeing a gecko or iguana, and there was even a resident alligator in the canal! And Akumal Bay will always have a special place in our hearts, after hours spent snorkeling with manta rays, turtles, and even the occasional barracuda.

Alaska – While grizzlies have the most fearsome reputation, we had more encounters with black bears, including a very persistent guy who kept following us around on a backpacking trip in the arctic. Watching bear cubs tumble down a hillside in play (from a safe distance via spotting scope) was adorable. But one of my favorite experiences was kayaking in a small arm of Glacier Bay alongside seals that delighted in surfing with the incoming tide. San Juan Islands – One of the highlights on our Backroads family cycling trip was a wildlife-watching cruise. There are resident orcas in the waters off San Juan Island, which can also be observed from land at Lime Kiln Point State Park, along with the occasional minke and gray whale. It’s also a great destination for bird-watching.

Yellowstone – A visit to our nation’s first national park is like going on a safari – wide open spaces and lots of big game. The kids squealed in delight as a bison practically stuck his (her?) head through our car window. And a bear foraging alongside the road was a real traffic stopper. We also saw moose, bald eagle, antelope, and heard there were also some wolves in the area, though we didn’t get a chance to see them.

Canada – Near the top of my list of amazing animal experiences was during a trip to the Canadian Rockies one year around Labor Day. Fall is the elk breeding season when these beautiful creatures literally can be found walking the streets of town. But the real treat was when a bull decided to make the lawn of our cabin along the Athabasca river home to his harem. Every evening we had a herd right outside our door, and we listened to the haunting melody of the elk bugling, one of the most unique sounds I have ever heard in my life.

There are many other great family vacations that offer amazing opportunities to view, and sometimes even interact, with wildlife. Costa Rica, the Galapagos Islands, Africa, just to name a few. These are the kind of vacations that not only create memories to last a lifetime, but can also change your life.

For more information about planning your next family vacation, contact Suzette Mack at suzette@family-treks.com.

I don’t generally recommend Las Vegas as a family vacation destination, but sometimes a trip there is necessary due to family or work obligations. Parents can avoid the casinos, clubs, and any other “scenery” they find too risqué for their children, yet still enjoy luxurious amenities and exemplary service by staying at the Four Seasons Hotel.
Located near the airport, in the Mandalay Bay complex, the Four Seasons offers a non-smoking, non-gaming retreat. In fact, when sitting poolside, or enjoying a meal on the terrace, it almost feels like being in Hawaii. Yet steps away are the casinos and pools of Mandalay Bay, as well as a complimentary car service ready to whisk guests in comfort to other destinations on The Strip.

I recently had the pleasure of staying at the Four Seasons Hotel Las Vegas, and though I was not with my children, the family-friendliness of the hotel was evident. In fact, I ran into several parents with young children during my stay. The rooms are spacious, and the one bedroom suites are particularly nice for families as they have a sofa bed in the living room. There’s even ample space for a rollaway (which was one of the plushest I have ever seen), so each child can have their own bed.

The main Four Seasons pool is modest in size compared to other Las Vegas hotel pools, but it is quiet and well-staffed with pool attendants who promptly bring towels and a pitcher of ice water with lemon wedges. There’s even a sunglass butler to clean guests’ glasses and tighten up loose screws. A small wading pool located on the far side of the bar gives parents with young children their own retreat. And for children of all ages (even grown-ups), the Mandalay Bay wave pool and lazy river are just steps away through a private gate which only Four Seasons guests may use. The Four Seasons Hotel actually occupies the 35th through 39th floors of the Mandalay Bay tower. However check-in is completely separate, and guests take an express elevator to their rooms. It is possible to never see a slot machine or gaming table while at the Four Seasons, but for those who want to gamble, the Mandalay Bay casino is just steps away through a key carded door exclusively for use of Four Seasons guests.

My agency is a Four Seasons Preferred Partner, so my guests receive daily breakfast for two (a $76 value, which covers the wonderful buffet), a $100 spa credit per room, and a complimentary upgrade, based on availability. And suites are very affordable right now, as a Buy 1 Night Get One Free promo runs through the end of the year.

For more information about special rates and amenities at Four Seasons Resorts & Hotels worldwide, contact Suzette Mack, Family Travel Specialist at suzette@family-treks.com

Here is a report from a client who visited Yellowstone and Grand Teton National Parks this summer. To make the most of their time in Yellowstone, they booked a guided tour which gave them behind the scenes access to some of the amazing natural features. They enjoyed the guided tour so much the first day, they upgraded to a private tour for the next so that they could have an even more exclusive and personalized experience.

Below are excerpts from the travel journal written by the children:

Day 1 -We flew into Bozeman, MT on a puddle-jumper this afternoon. About a half an hour later, we were half way to 320 ranch (our “hotel”) when we saw two black bears (that were brown) and one stood up on its hind legs!… Our “hotel” actually turned out to be a historic cabin which had one bedroom- until J. found the magic door in the ceiling to the finished attic for us kids. That night was our first tour: “The S’mores Tour”. On that tour we saw old faithful erupt. When it got dark, we pulled over to a “picnic” area where we had Smores and our tour guide told us a scary story…


Day 2 – [We] took another Yellowstone tour. It was the best! This time, we went to Lamar Valley, or the Upper Loop. We saw way more animals. At the end of the tour, HUMOUNGO Bison were crazily crossing the road. There must have been hundreds of them! About half were babies, and that was totally cool.


Day 3 – Today was a crazy day. We went into Yellowstone this time to see The Grand Canyon of Yellowstone. We drove up to Artist Point, and when we got there it was pouring down rain!… Anyway, the view of the canyon was absolutely beautiful! It is made of literally, “yellow” stone. Also, we saw Upper falls, which drops two times longer than Niagara Falls! The drop on Upper Falls is 309 feet! The view was excellent!

Day 4 – Today, we started a hike that was an animal trail…We were walking in places that your typical tourist would not travel. We picnicked at the top of a hill – we ate right there on the ground…

Day 5 – [We] started off the morning going horseback riding. It was the awesomist horseback ride I’ve ever been on…. J rode the biggest horse, on his first horseback ride ever! It was extremely fun!!!! We had the best views of the Teton Mountain range.
For more information about planning your family’s next adventure, contact Suzette Mack, Family Travel Advisor at suzette@family-treks.com.

Universal Studios Orlando – Movie monsters such as the Wolfman, Jigsaw and Chucky come to life on Halloween Horror Nights. The Wolfman movie doesn’t hit theaters until February but Universal guests will get a preview of the character and his obsessions at the park. Other horror films and characters include re-imagined classics like Frankenstein and Dracula, along with haunted houses, live shows and costumed actors.

Walt Disney World® Resort – Mickey’s Not So Scary Halloween Party in the Magic Kingdom features trick-or-treating with Disney characters in their finest Halloween outfits, a HalloWishes fireworks show where the Disney villains go trick-or-treating in the sky, and Mickey’s “Boo-to-You” Halloween Parade. Separate event ticket is required, for select dates between Sept. 4 and Nov 1.


Disneyland® Resort – Halloween Screams, a bewitching display of fireworks and breathtaking effects, will be shown select nights between Sept. 25 and Nov. 1. Space Mountain will turn into Ghost Galaxy with sinister sound effects and creepy cosmic creatures lurking around every corner. Jack Skellington and his creepy crew are back for another Halloween/Christmas monster mash-up at Haunted Mansion Holiday. And guests of all ages can enjoy crafts & activities plus lots of spook-tacular entertainment at Mickey’s Trick or Treat party (separate event ticket required).

Hawaii – Lahaina (Maui) is famous for having the biggest Halloween party in Hawaii. The festivities are often compared to New Orleans during Mardi Gras, although more family friendly, at least until sunset when things can get a bit rowdy. In fact, events are kicked off with a Children’s Costume Parade. Ichabod’s Haunt” spooky attraction on Front Street offers not-so-scary children’s shows from 1:00 p.m. to 5:30 p.m.

The Polynesian Cultural Center on Oahu offers a Haunted Lagoon canoe ride beginning Oct. 2. The Hallowbaloo Music and Arts Open Air Street Festival will take place in the Downtown Honolulu Arts District on Oct. 31. Kauai activities include a cornfield maze at the Kauai Christian Fellowship Church in Koloa, and a haunted house and costume parade at Hanapepe Town Park. And the Big Island features an all day block party in Kailua-Kona on the Alii Drive waterfront, including live entertainment and costume contests.

Las Vegas – I don’t normally recommend Las Vegas as a kid-friendly destination, but older children who enjoy haunted houses and horror movies may enjoy the award-winning Fright Dome at Circus Circus. Beginning Oct. 2, the hotel’s Adventuredome theme park transforms into a frightful experience, including five haunted houses (two themed after the legendary SAW horror movies), 23 rides & attractions, a Freak Show, and a haunted 4-D FX theater.

California – In San Jose, the Winchester Mystery House offers special flashlight tours and trick or treating in the gardens. And Half Moon Bay is host to a world famous pumpkin festival on October 17 & 18. Here families can see pumpkins bigger than Volkswagens and watch the “Picasso of Pumpkin Carvers” create a masterpiece out of a 1000+ lb gourd. The Ritz-Carlton Half Moon Bay has rooms beginning at $399 per night including these exclusive amenities for clients of Virtuoso agencies:

• Breakfast for two daily ($60 Credit)
• $85 Wine Flight Voucher to Eno
• Upgrade at check in based on availability

For more information about planning a fun family vacation for Halloween or any other holiday, contact Suzette Mack at suzette@family-treks.com.

Four Seasons is making luxury more affordable for families with several great deals on suites or guaranteed connecting rooms.

At Four Seasons Las Vegas, buy one night get one free on suites. No limit on the number of nights, and the offer is good through December 30. My clients also receive exclusive amenities such as a $100 spa gift certificate and breakfast or dinner daily!
The Four Seasons Resorts in Hawaii have family offers through mid-December. On Maui, get a second ocean view room at 50% off. On Lana’i, families receive special rates on guaranteed connecting rooms and 4 hours of nanny service at both the Lodge at Koele and Manele Bay.

Four Seasons Hualalai on the Big Island announced the Family Connecting Package which includes daily breakfast and dinner for up to five, a “date night” for mom & dad, and one family activity when booking a one or two bedroom suite.


Four Seasons Bora Bora offers 50% off a second bungalow for families traveling with children, or a complimentary fifth night through December 18. At Chill Island, teens can hang out on their own private beach, playing volleyball, table tennis and enjoying beach barbecues and kite-surfing lessons. Exclusive amenities for my clients include a spa gift certificate $100, airport transfers, daily breakfast, and an indigenous Polynesian gift.


Four Seasons is known for family-friendly luxury. All resorts offer a complimentary Kids For All Seasons program with activities for ages 4-12. In the summer and during school holidays, some hotels even provide a Teen Concierge. And baby furnishings and toiletries are always complimentary as well.

I have many other exclusive offers at Four Seasons hotels worldwide. For more information, contact Suzette Mack, Family Travel Specialist at suzette@family-treks.com

Then take a look at what some travel suppliers are offering families for the upcoming holiday season:

Villas of Distinction is offering a $500 credit on Christmas or New Year’s villa reservations made by October 9. Pioneers in the villa rental field, they offer luxury villas in the Caribbean, Mexico, Hawaii, Tuscany, Italy, and the South of France, ranging from two to twenty bedrooms. They are also full service travel planners, who can assist with airfare, car rentals, and concierge services.


Princess Cruise Line
has space is available several holiday sailings, including:
Dec 19 Mexico cruise on Sapphire Princess out of LA
Dec 20 Southern Caribbean cruise on Caribbean Princess out of San Juan
Dec 19 Western Caribbean cruise on Crown Princess out of Ft Lauderdale.

Princess makes it easy to have a Happy Hanukkah, Christmas or New Year, with ships trimmed in festive holiday decor, and a special dinner featuring traditional favorites such as roast turkey, mincemeat pie, and chocolate Yule logs. Children can make ornaments for the ship’s Christmas tree, and participate in a holiday play which they perform for passengers. On Christmas day, Santa Claus makes a surprise appearance, bringing joy and gifts to each child on board.


Ceiba del Mar, a luxury boutique resort in the Riviera Maya, has scheduled fun family events for the holidays. On Christmas Eve, children can smash a piñata and go caroling on the beach, and families will enjoy traditional Mexican and American Christmas dinners. Guests can dance under the stars to lively music each evening, enjoy a Fire Show, and celebrate New Year’s Eve with a scrumptious feast.

Ritz Carlton Kapalua is offering 6th night free from Dec. 23 – Jan. 3. The luxurious Maui resort recently underwent a $180M transformation which included renovated rooms, re-designed restaurants, an Environmental Education Center, and a new children’s pool. The Ritz Kids program has also been enhanced, and now features Jean-Michel Cousteau’s Ambassadors of the Environment program, offering an environmental and cultural education center with excursions led by expert naturalists.

And for an “over the top” experience, celebrate an authentic Renaissance Christmas in a chateaux in the Loire Valley. Up to fourteen guests can have exclusive use of the ancestral home of Count and Countess de Vanssay. Château de La Barre’s special Christmas package includes champagne and chocolates, a cheese and vintage wine tasting dinner, a Renaissance dinner at Leonardo da Vinci’s home, and chauffeured car service for New Years’ Eve.

For help with planning a memorable and stress-free trip for the holidays, contact Suzette Mack, Family Travel Advisor, at suzette@family-treks.com

Castaway Cay, Disney Cruise Line’s private island, is undergoing several upgrades to accommodate new ships being added to the fleet. Stingray Adventure has been relocated to provide 700 more feet of family beach area. Additional water play areas include Pelican Plunge, with two corkscrew slides, and Scuttle’s Cove, a supervised area for younger children with geysers and water jets. Twenty new private cabanas will provide the privacy and luxury of a deluxe beach retreat, with the optional services of a cabana host.


Disney Cruise Line
has laid the keel of the Disney Dream, a 2,500-passenger ship scheduled to enter service in 2011, which will be followed by the Disney Fantasy in 2012. Design details will be revealed later this fall. The ships will be based at Port Canaveral, which is also being upgraded and expanded.

Disney Cruise Line has also extended their Kids Sail Free promotion to select 3 and 4 night sailings this winter and spring. Kids currently can sail free on select Med sailings in April and May.

Walt Disney World dining reservations can be made 180 days in advance beginning October 27, including reservations for dinner shows and character meals. The dining plan is a great value for families, as we found during our trip this summer.


Adventures by Disney is offering Signature Trips in 2010 which feature upgraded accommodations and meals, and special elements for an even more extraordinary vacation. For example, Viva Italia Signature includes a privately guided visit of the Vatican City Museum, a pasta making class, and a trip to the Murano Glass Blowing Factory.

Studio Disney 365 is now open at Disneyland. Kids can be made over to look like their favorite Disney Channel star, then meet their fans and have their picture snapped by the waiting paparazzi.

The Disneyland Hotel has begun a major renovation which will bring a contemporary design to the rooms, and a new energy efficient exterior. Rooms will showcase new headboards carved with the image of Sleeping Beauty Castle, and a magical skyline with fiber optic fireworks. Sky blue reflective glass windows on the towers will give the outside a sleek, radiant look, and will also be energy efficient and reduce outside noise.

The Disneyland Hotel renovation is a part of a larger expansion project throughout the resort, culminating in 2012 with the opening of an all new landCars Land. Disney’s Grand Californian Hotel & Spa is also adding 200 hotel rooms and 50 two-bedroom villas, which will be part of the Disney Vacation Club.

For help with planning your next family vacation, contact Suzette Mack at suzette@family-treks.com.

We recently spent a weekend in New York City, the first time we have taken our children who are 9 and almost 12. This was a great age, as they were very excited about seeing famous landmarks as well as movie sights such as the Trinity Church (National Treasure) and the American Museum of Natural History (Night at the Museum). And they were also old enough to handle the long walks that were required in our jam-packed schedule.

I asked them to tell me in their own words what they liked best. The part written by my son is probably obvious (hint: it’s about the food).

“I liked seeing the Statue of Liberty and going inside the pedestal. I learned that it is actually copper instead of concrete painted green. It was AMAZING! From the Empire State Building I could see for miles from up there! It was so cool! I experienced what it was like to ride on a subway and a train.”
“It was really cool to be just a few feet below the Statue of Liberty. I also really liked the pizza and hot dogs. My favorite part was seeing Manhattan from the 102nd floor of the Empire State Building.”
Since we had a relatively short amount of time, I purchased as many tickets in advance as I could to avoid waiting in lines. This turned out to be a big time savings when visiting the Statue of Liberty and the Empire State Building. On a summer weekend the lines to purchase tickets can be exceptionally long. And we saw several disappointed families who didn’t realize that a limited number of tickets were distributed each day to enter the Statue of Liberty, so if they didn’t get there early enough, they could only walk around the island. We had reserve tickets for the Liberty Island ferry, so we breezed by the crowds! We also visited Grand Central Station and Rockefeller Center, walked across the Brooklyn Bridge at sunset, had dinner at the South Street Seaport, and took a carriage ride in Central Park. That was a lot packed into one weekend, but there is still much more to do and see in New York City, so we plan to go back and enjoy it at a more leisurely pace next time. Maybe take in a Broadway show, and use one of my local connections to visit the actors backstage and get a close-up view of the make-up and costumes!

New York City has several Virtuoso hotels which offer exclusive rates and amenities for my clients.

Ritz Carlton Central Park offers daily breakfast for two and a $100 food & beverage credit.
Hotel Plaza Athenee offers continental breakfast daily and choice of afternoon tea or 2 cocktails. Their Pillows & Penguins package includes 50% off a connecting room for children, milk & cookies, a children’s gift bag, and 4 tickets to the Central Park Zoo.
The Plaza offers daily breakfast for two and $100 hotel credit, and through Sept. 7 the 3rd night is free.
– The St. Regis has a Summer Suite Family Package including 3rd night free, daily continental breakfast for four, afternoon tea, and four tickets to two museums of the family’s choice. Kids receive milk & cookies with St. Regis teddy bears, and enjoy two in-suite movies with a popcorn and ice-cream sundae bar delivered by room service! (Available through Sept. 7)

All these hotels also automatically upgrade clients of Virtuoso agencies, if space is available.

For help with your next family vacation, contact Suzette Mack at suzette@family-treks.com.

I always advise my clients to purchase the dining plan when visiting Walt Disney World, as it’s widely known that it is a great value. But I experienced firsthand not only how much a family can save, but some additional benefits as well, when we spent 5 days at the resort for a family reunion.

For a family of four with children ages 9 and 11, the plan cost about $650 (3 adults and 1 child), or $130 per day. The basic plan includes one table service (sit down) meal, one counter service meal, and one snack per person per day. Meals include entrée, beverage, dessert, and taxes, though for breakfast diners get an extra beverage instead of dessert. (Upgrades are available which include additional table service meals and wine.)

If there is only one reason to purchase the dining plan, it’s to save money, and I now have the receipts to prove it. All the restaurants, whether buffet or ala carte, would have cost us at least $100-150 including taxes. Add in a counter service meal for lunch or breakfast, and there’s another $25-40. Snacks vary greatly in cost, from <$2 for fresh fruit or candy to $3-5 for ice cream sundaes and smoothies, so that was another $15-20 per day. Adding it all up, our food bill would have been at least $140 per day without the dining plan, but usually it was closer to $180. So that was a savings of as much as $50 per day!

We sometimes found we had so much food, we couldn’t eat it all. Desserts were often ordered “to go” and kept in our room refrigerator for snacking another time. Unused beverages (20 oz bottles) were also saved for later in the day. If an adult opted for wine or beer at dinner (not included on the plan), then my daughter could order a milkshake or smoothie, which was allowed on the adult plan but not the child’s. On the day of our departure, we had an extra counter service meal to use up, so we got sandwiches to go and took them on the plane.

In addition to saving money, there are other great benefits with the dining plan:

* Less mealtime conflict – When we dine out, two issues almost always come up. The first is whether or not my son can order off the adult menu (“Trust me, the hamburger on the kids’ menu is the same size, it just costs less. I promise I’ll get you more food if you’re still hungry.”) And whether or not the kids can order dessert. With the dining plan, my son had free reign to order whatever he wanted, which turned out to be filet mignon with bleu cheese sauce on the first night. I didn’t cringe a bit when he ordered! And dessert was always included, so no problem there, either.

* Less stress – At some point during our vacations, I start to feel the financial pinch as we eat out meal after meal. I look at prices on the menu rather than ordering what I want, even though I have budgeted for food. I think part of the problem is not knowing exactly how much we have spent, since I am not organized enough to keep a running tally as we go. At Disney World, though I knew the food wasn’t “free,” it was much more relaxing to go into the restaurant knowing it was prepaid, and the amount was set. And I loved receiving a bill which showed a big fat 0 for the total!

* Less junk food – Because we weren’t so concerned about watching our meal expenses, we ate much less fast food than we would have otherwise. So that meant fewer French fries and burgers, and more fresh fish and poultry. Even the buffets offered a variety of healthy choices, and also allowed the kids to try foods that they normally would not have ordered.


For families visiting Walt Disney World this fall, dining is even more affordable, as it’s free! For more information about this offer and other great family vacation values, contact Suzette Mack at suzette@family-treks.com.